FT CUSTOMER ONBOARDING SPECIALIST - WORK FROM HOME

Referral Rock
New Haven, CT, United States
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $50K per year / Benefits - As a Customer Onboarding Specialist you'll : Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans;
  • Conduct regular calls / meetings over Zoom to guide customers through each stage of their onboarding journey, address any concerns, and provide ongoing support;
  • Assist customers across multiple communication channels including chat, email, and live screen shares; Coordinate technical assistance;

Monitor customer health and leading indicators to proactively identify potential issues and reach out to help...Hiring Fast >

2 days ago
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