A company is looking for a Senior Manager of Customer Success (Lease).Key ResponsibilitiesLead and mentor the customer success team to drive scalability and growthBuild and maintain executive-level relationships with customers and act as a point of contact for escalated issuesAnalyze customer usage data to identify trends and opportunities for proactive supportRequired QualificationsBachelor's Degree, preferably in accounting or finance6+ years of experience in account management or customer success in a B2B SaaS company4+ years of experience leading a customer success team with a $40M portfolio of ARRExperience with Salesforce and other CRM / Customer Success platformsKnowledge of real estate and / or equipment leasing / accounting processes is preferred
Senior Manager Customer Support
Key Responsibilities:Lead a team of Supervisors and front-line agents across multiple customer support channelsAct as a communication bridge between the business and customers, sharing insights and informationOptimize production and quality by utilizing analytics and creating positive changes for ag...
Customer Success Manager II
The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSM II is expected to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. Ability to d...
Senior Customer Success Advisor
A company is looking for a Sr Customer Success Advisor - Retail vertical. ...
Customer Success Manager
The Customer Success Manager (CSM) is key to ensuring fusionSpan has referenceable clients by being a trusted advocate for ongoing services, enhancements, and training. A successful CSM will manage key customer relationships, and ensure our team delivers the expected quality of service. CSM will be ...
Customer Success Account Manager
A company is looking for a Customer Success Account Manager (CSAM) to act as a delivery leader and strategic partner to customers. ...
Senior Sales Business Retention Representative - Customer Success Manager
Provides exceptional customer service that maintains or increases current customer satisfaction levels by surveying customers at regular intervals and working collaboratively and directly with customers and internal resources to deliver solutions that exceed customer expectations and minimize custom...
Project Manager (Customer Success Specialist) - Remote R0037213
The Customer Success Specialist – Project Manager is responsible for the end-to-end management of onboarding client license portfolios and the successful implementation of CT Corporation's Business License Services for enterprise customers. In this capacity, the Project Manager will be the main cont...
Customer Success Manager II
Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate. This position will develop and execute strategic account plans, deliver business reviews, and ...
Customer Success Manager
Responsibilities: Client Service Execution Lead advocate for the clients and lead broker internally to ensure enhancements and/or solutions are implemented successfully Manage all existing customer relationships and create communication channels with the decision makers within the client organizatio...
Senior Client Success Manager
The Client Success Manager is responsible for developing and maintaining excellent relationships with existing and prospective clients, both internal and external, and driving results related to Product & Technology efforts and general client satisfaction. Immediately, the Client Success Manager wil...