Leave and Accommodations Specialist - Remote
Description
We're looking for a Leave and Accommodations Specialist - Remote , working in Banking / Finance industry in 2500 Lake Cook Road, Deerfield, Illinois, 60015, United States .
Make sure to apply with all the requested information, as laid out in the job overview below.
Responsibilities :
- Manages the overall leave and accommodation process.
- Provides information, interpretation, guidance and consultation on escalations that may arise as a result of a leave or accommodation.
- Collects, organizes, interprets, and verifies internal customer needs and translates them into business policies, procedures and practices.
- Manages vendor oversight on all cases to ensure program compliance with state and federal regulations as well as company policies.
- Enhances the overall leave of absence and accommodation customer experience by providing excellent, efficient, and courteous service.
- Effectively manages highly complex leave and accommodation escalated cases from all levels within the organization and Human Resources.
- Manages all aspects of complex ADA processes and outcomes including interactive dialogue with employee, manager, and Employee Relations representative.
- Partners closely with vendor, manager, Employee Relations, and Legal (as needed) to evaluate and research issues regarding complex leave and accommodation cases.
- Serves as a resource to management in addressing leave and accommodation matters.
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Remote working / work at home options are available for this role.
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