Position Summary
The Consumer Business Risk & Compliance Manager is responsible for developing, updating and / or facilitating the implementation of consumer-specific business risk procedures to minimize the organization's exposure to regulatory criticism, reputation, and financial risk of loss.
Duties & Responsibilities
- Assess existing controls frameworks throughout the consumer business lines for adequacy against the Company's enterprise-wide controls framework.
- Provide recommendations for improvements where deficiencies are identified and monitor resolution / implementation of the recommendations.
- Provide guidance to business line staff when control improvements are needed to ensure control design and / or enhancement objectives adequately mitigate risk in the most operationally efficient manner possible.
- In coordination with business line staff, develop or enhance control testing standards and monitoring tools to evaluate the design and operating effectiveness of key controls;
monitoring includes, sample testing, end-to-end process reviews and reviewing key indicators (where they exist).
- Function as a liaison between the second line of defense and the business lines to ensure appropriate coordination on consumer-related changes in law and regulation by translating the regulatory impact into the business lines' operations.
- Support change management necessitated by 1) the impact of new legislation / regulations or 2) the introduction or modification of new products and services insofar as they relate to an existing controls framework or require the creation of new controls;
assist business line staff in implementing monitoring programs to ensure new processes / controls are both effective and being followed.
Provide direct assistance to business lines in support of enterprise-wide efforts to identify, assess, measure, monitor, and report risk;
when levels of risk are outside of appetite, assist in implementing mitigating controls and ensure evidence of associated training.
- Create and maintain reporting that captures the status of a variety of risk and compliance projects and initiatives to keep business line staff and management, as well as second line partners, informed about first line priorities and progress.
- Respond to queries from business line staff, and other internal parties, insofar as they relate to consumer business risk and compliance work.
- Conduct project work on specified regulatory obligations or operational risk issues.
- Participate in the interpretation of new legal and regulatory requirements, identify relevant requirements, and oversee implementation of these requirements, where appropriate.
Education & Experience
Knowledge of :
- Strong oral and written communication skills; can adapt communication and presentation style to fit various audiences.
- In-depth knowledge of consumer lending and / or consumer deposits compliance
Ability to :
- Develop new procedures and approaches to remediate a variety of issues and findings.
- Problem-solve by making sound and timely recommendations or decisions to keep forward progress; is discerning and applies situational knowledge to determine appropriate action or escalation.
- Identify process efficiency and automation opportunities to strengthen control effectiveness.
- Establish and maintain collaborative partnerships at all levels throughout the organization.
Education and Training :
- Bachelor's degree or the equivalent combination of education and experience; Business or Finance degree preferred.
- 8-10 years' experience in financial services with an audit, risk management or compliance background and / or experience with consumer compliance and assigned products
- Proficiency in Microsoft Office
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent.
A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability / Vets.
Visit Busey.com / Careers to learn more about Busey's Equal Opportunity Employment.