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New Jersey Licensed Call Center Trainer

New Jersey Licensed Call Center Trainer

VirtualVocationsTampa, Florida, United States
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A company is looking for a Call Center Operations Trainer.

Key Responsibilities

Contribute to front-line, day-to-day work as assigned by leads and supervisors

Provide training on department tasks to new hires and existing team members requiring additional support

Coordinate cross-training completion through communication and scheduling with designated trainees

Required Qualifications

Must be 18+ years of age with a high school diploma or GED

Certification from the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) is required

Active Pharmacy Technician license in the state of residence, with a New Jersey license to be obtained within 6 months of hire

Ability to work in an office-based (or remote) setting, sitting at a desk 90% of the time

Availability to work from 11 : 30 AM to 8 : 00 PM ET, with flexibility for evenings or weekends as needed

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Call Center Trainer • Tampa, Florida, United States