Retail Sales Lead Associate

About us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives.

Our effortlessly polished styles are thoughtfully designed to go anywhere from the office to special occasions (and everywhere in between).

Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities.

We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

About the role

As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates.

You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you'll have the opportunity to :

Be a representative of the brand and model personalized customer experience behaviors.

Assist store leaders with onboarding and developing an effective, highly engaged team.

Support an inclusive store environment for associates where everyone feels welcome and engaged.

Uphold the highest visual and operational standards while keeping the focus on the customer.

Use tools to drive a customer-focused team environment and profitable business.

Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

Build productive relationships by sharing ideas and supporting the team.

Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

Seamlessly step into the role of manager when needed.

You'll bring to the role

6-months of retail sales experience (preferred)

Management experience (preferred)

Technology proficient and ability to operate a point-of-sale system

Enjoys communicating and coaching

Flexible availability including evenings, weekends, and holidays

Takes initiative in making thoughtful decisions

Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

Merchandise discount across our brands : 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands

Support for your individual development plus opportunity for growth within our family of brands

A culture of giving back opportunities to support our philanthropic partners that benefit local communities*

401(k)*

Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.

Location :

Store 2257 - Wrentham Premium - ANN-Wrentham, MA 02093

Position Type : Regular / Part time

Regular / Part time