Community Manager Job at The Michaels Organization in Fort Lauderdale

Overview

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. Our mission is to create communities that lift lives and engage housing, education, civic involvement, and neighborhood prosperity. The Community Manager is responsible for oversight of the entire operation of a student apartment community, ensuring success in all departments. Primary functions include meeting or exceeding occupancy goals and financial performance while providing the highest level of customer service.

Responsibilities

• Recruiting, hiring, supervising property staff including leasing, marketing, accounting and facility team members. Work with regional and corporate level staff to provide and / or coordinate training for all newly hired team members and ongoing education as needed or required.
• Collaborate with the Leasing Manager to create and implement the community’s marketing plan to achieve or exceed budgeted occupancy for the property. Assess market conditions in conjunction with historical leasing information to monitor leasing velocity projections. Successfully implement renewal and new leasing campaigns.
• Adhere to the budget and actively participate in monthly financial performance reviews. Monitor monthly operating statements. Control delinquency, collections and expenditures.
• Work with the Facilities Manager to develop Capital Improvement and Preventive Maintenance Plans to maintain the asset’s value. Collaborate on turnover planning and execution.
• Establish relationships with key University officials and enhance partnerships with departments such as Housing and Residence Life, Off Campus Housing, International Student Affairs, Orientation Services, Greek Life and athletic teams.
• Manage property risks by communicating potential liabilities and reporting incidents in a timely manner.
• Maintain and process payroll records. Monitor employee hours to prevent overtime unless approved or due to an emergency.
• Foster a positive community atmosphere for residents through activities, events and customer service to encourage resident retention.
• Follow, and direct team members to follow, all company policies and procedures.

Qualifications

Required Experience :

A minimum of four years of experience in the student / multi-family housing industry or hospitality industry is required. A minimum of two years’ experience at the management level is strongly preferred. Experience in the off-campus student housing industry is strongly preferred.

Required Education / Training :

A Bachelor’s degree is preferred. A high school diploma or equivalent is required. Industry-specific certifications such as CAM, CPM or IREM are preferred.

Required Skills And Abilities :

Demonstrated leadership skills. Ability to effectively manage and delegate numerous tasks in a short period of time. Proven proficiency in all areas of property management operations. Strong organizational, analytical, financial and decision-making skills. Excellent communication, management and customer service skills. Strong competency with email and internet usage, as well as word processing and spreadsheet programs. Experience with Property Solutions Entrata is a plus.

Working Conditions

Majority of working hours will be spent inside an office. Exposure to adverse weather conditions may be required to complete duties such as marketing the property, meetings with University officials or vendors, giving tours, or turnover activities. Vacation blackout periods may be enforced during high-volume turnover times (approximately July 15 - September 15, depending on market needs). Travel outside the local market will be minimal with advance notice provided for personal arrangements.

Salary Range Information

The range displayed reflects the targeted base salary for the position. Within the range, pay is determined by work location and factors including job-related skills, experience, and education or training.

Rewards & Benefits

We offer a competitive wage and a comprehensive benefits package including Medical, Dental, Vision, prescription coverage, generous paid time off, a 401(k) plan with company match, and more. As part of our team, you may also qualify for the Michaels Employee Scholarship Program for your children. We also provide professional development opportunities and a collaborative, inclusive culture.

#J-18808-Ljbffr