Director of Operations

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care.

Customers and their patients are at the heart of what we do.

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor Teammate Benefits Include :

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after 30 days of employment
• Employee stock purchase plan
• Tuition reimbursement
• Development opportunities to grow your career with a global company

Summary :

Coordinates and leads all Distribution Center operations activities, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.

Core Responsibilities :

• Directs all Operations activities and teammates within a large Distribution Center (DC).
• Provides proactive feedback to front line Operations management, initiating management coaching, teammate performance feedback, management performance feedback, and corrective actions where needed.
• Responsible and accountable for achieving agreed upon financial goals for the DC operating expenses (Warehouse Expense, Delivery Expense, Occupancy Expense, and Inventory Shrink).
• Makes capital recommendations and reviews and approves appropriate expenses for the DC.
• Responsible and accountable for achieving DC operational performance Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
• Oversees all customer service for the DC, resolving issues relating to service quality, pick pack and ship requirements, and deliveries.
• Implements the conversion of new customers at the DC to ensure successful implementation of new business.
• Enforces DC adherence to company developed SOP’s / WI’s for warehouse management and transportation.
• Monitors and reports performance of DC, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
• Oversees DC succession planning, identifying, attracting, developing, coaching, and retaining talent.
• Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.

Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.

Qualifying Experience :

• Bachelor’s degree required
• 13 or more years of professional supply chain or warehouse operations experience, preferably within the healthcare / medical / medical device industry
• 6 or more years of diversified leadership, planning, communication, organization and people motivation experience
• Or any combination of relevant education and experience to meet the above requirements
• In depth knowledge of supply chain management, logistics, distribution, and / or warehouse management best practices.
• Strong financial acumen including prior profit and loss responsibilities.
• Ability to work fast and effectively within a matrix environment.
• Demonstrated leadership and people management skills with an ability to lead, coach and mentor all levels of teammates.
• Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.
• Exceptional customer relationship skills.
• Excellent planning and organizational skills with demonstrated ability to direct large complex initiatives across a broad network and ensure completion.
• Proven ability to analyze and conclude; ability to apply Continuous Improvement methodologies and to standardize processes across multiple sites and functions.
• Ability to lead and drive change among peers and direct reports.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

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