Communications Manager

Job Description

Corporate and Firmwide Employee Communications is an integral function within JPMorganChase, focused on reinforcing our culture and keeping employees informed and engaged with the firm's priorities and diverse businesses.

The team is a trusted advisor to senior leaders, key stakeholders and other communications managers across the company and utilizes a variety of engagement channels and tools.

Among these are the corporate intranet, various employee newsletters, digital signage, email messages, internal exhibits, learning sessions and large and small employee events.

As a Communications Manager you will take on the challenge of managing corporate communications for our Corporate Center, Technology Centers and Market Leadership Teams (MLT) in the Northeast as well as the firm's headquarters market.

In addition, you will be responsible for developing and executing a robust communications and engagement plan to lead employee engagement and awareness of corporate and location-specific initiatives.

You will also develop communications in partnership with multiple internal partners, support campus and community initiatives and events, manage location-specific communication channels and contribute content locally, regionally and globally.

There will also be opportunities to help shape local community and cross-location initiatives.

Job responsibilities :

• Manage communications needs, capabilities and channels and build and execute robust communication plans that keep employees informed about on-campus news / events, planned refurbishments, employee development programs and community service efforts
• Recommend communication solutions that support service, operational and cultural objectives
• Shape and drive cross-location and cross-LOB communication programs
• Measure the effectiveness of communications messages, channels and programs, as well as the overall "pulse" on market
• Manage a variety of communications, including executive messages and presentations, location reference / marketing materials, building / facility announcements and more.
• Manage location-specific communication channels, including intranet pages / sites, broadcast email, newsletters, internal communications / collaboration platforms and digital signage, and contribute content to other firmwide channels.
• Manage relationships and maintain strong partnerships with Location and Technology Center Leaders, Location and Technology Center Managers, and Market Leadership Teams, Global Real Estate and Global Amenities Services, Internal workstreams, business resource groups and other key location stakeholders and Corporate Communications, line of business and regional communicators and regional press teams

Required qualifications, capabilities, and skills :

• 7+ years of experience in internal corporate communications
• Self-starter who can manage multiple projects, stakeholders and deadlines while delivering high quality product
• Outstanding judgment and interpersonal skills, including partnering effectively with all levels of employees across the company
• Ability to manage and influence without direct authority; navigates well
• Superb strategic planning, writing, editing, execution and organizational skills
• Proficiency with SharePoint, Microsoft Office, Adobe and similar applications
• Experience with intranet design, content development and collaboration tools
• Occasional travel to locations covered is a requirement of this role

Preferred qualifications, capabilities, and skills :

• journalism background is a plus
• Familiarity with the basics of video production - shooting, editing, etc. - is a plus

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.

P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability / Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.

Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world.

They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally.

Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.