TikTok Shop- Product Manager - Merchant Fufillment

Responsibilities

TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are looking for passionate and talented people to join our logistics team. The team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.

Responsibilities

• Design fulfillment tools that align with the workflow of merchants, responsible for the efficiency and satisfaction of merchants.
• Understand market practices, familiarizing with mainstream competitors, obtaining merchants feedback and understanding merchants fulfillment pain points.
• Possess outstanding merchant tool design and mid-end system design capabilities, with highly reusable product solutions that quickly meet the needs of global merchants.
• Set and monitor the product metrics that impact performance that are related to merchant tools, and identify product issues and formulate solutions through the effectiveness of data.
• Work cross-functionally with logistic and supply chain teams, cross-function teams and technology teams, align the needs and priorities of features requested from teams to ensure proper vision and deliverability of the team given the resources available.

Qualifications

Qualifications

• Experience with international e-commerce merchant fulfillment tool and fulfillment system
• Ability to dive deep into understanding the product, merchant fulfillment workflow, and the competitive landscape
• Experience working across functional teams
• High attention and strong stress resistance, ability to handle multiple priorities simultaneously.
• Fluent level of English

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at redacted