Senior Business Analyst

JOB SUMMARY : NORC at the University of Chicago is seeking an experienced Senior Business Analyst (Sr. BA) to lead requirements activities on NORC projects.

The incumbent will lead elicitation, analysis and documentation tasks for process, application, business requirements; support user interface efforts;

and contribute to proposal development efforts. DEPARTMENT : IT

NORC's Information Technology program provides technology services to our staff and clients. Given the critical role technology plays in our day-to-day lives, we are committed to providing professional, high-quality solutions in order to further our collective goal of advancing social science research.

RESPONSIBILITIES :

• Work with project stakeholders and technical teams to develop requirements documents. Define acceptance criteria for requirements.
• Provide requirements support, including clarification, for development and quality assurance team members.
• Solve a range of more-complex problems; analyze possible solutions using standard procedures or new and innovative approaches.
• Review and provide coaching on requirements documents and other project deliverables generated by business analysts.
• Assist the Project Manager in resolution of issues that could impact the project's schedule, budget, resources, or quality.
• Lead the research and resolution of production support issues.
• Contributes to proposal work including the writing and editing of related business development text. Provide level of effort estimates for proposal work.
• Builds knowledge of the organization, processes, and customers.
• May lead or direct the work of others.
• Performs other duties as assigned.

REQUIRED SKILLS :

• Bachelor's Degree or equivalent business analysis experience in Information Technology or related field.
• Minimum of 5 years of experience in business information systems and process analysis.
• Knowledge of structured requirements and specifications development for custom software and software built within existing application frameworks.
• Data analysis and knowledge of XML and relational database design. Experience writing basic SQL statements.
• Strong communications skills and ability to work effectively in an on-site consulting environment. Ability to write and communicate complex systems descriptions and specifications for both technical and non-technical audiences
• Self-starter who demonstrates curiosity and a willingness to experiment and innovate. Ability to seek information independently.
• Experience with Agile projects, including creating user stories.
• Ability to work under a moderate level of supervision and direction.

Additional Qualifications Preferred

Prior hands-on background in software programming and data management, preferably in a data intensive environment, is a plus.

IT consulting experience is a plus.

• Experience with use case development.
• Experience with Balsamiq for wireframes and prototyping, JIRA for task management and bug tracking, and Visio for process maps and flowcharts.
• Certified Business Analysis Professional certification.

SALARY AND BENEFITS :

The pay range for this position is $83,000 $125,000.

This position is classified as regular. Regular staff are eligible for NORC’s comprehensive benefits program. Benefits include, but are not limited to :

Generously subsidized health insurance, effective on the first day of employment

Dental and vision insurance

A defined contribution retirement program, along with a separate voluntary 403(b) retirement program

Group life insurance, long-term and short-term disability insurance

Benefits that promote work / life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).

NORC’s Approach to Equity and Transparency

Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings.

At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).

WHAT WE DO :

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions.

Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.

Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

WHO WE ARE :

For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings.

But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team.

With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.