- Customer Support / Remote - Anywhere in U.S. / Up to $50K per year / Comprehensive Healthcare Plans / PTO / Retirement Plans - As a Customer Service Associate you'll : Provide high-level telephone and email support for the company's suite of products;
- Answer global customer queries concerning content / data, product navigation, billing / account administration, and more;
- Ensure all relevant procedures are followed from beginning to resolution; Ensure all key performance indicators and service levels are met;
Collaborate with colleagues on our sales, billing and editorial teams to ensure complete customer satisfaction...Hiring Fast >
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