Summary of job responsibilities :
At Tropical Smoothie Cafe, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Shift managers are key to delivering on this promise which is driven by our four values : Solid Relationships, Playing to Win, Creative Spirit and Living Better.
If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Crew Leader.
ESSENTIAL FUNCTIONS :
- Interacts with crew members and customers using Tropitude (Tropitude is our mojo and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
- Delivers Unparalleled Hospitality’ to each customer that visits our cafe.
- Knowledgeable and proficient in each position within the cafe.
- Successfully completed the Café Basics Training Program and Certified Trainer Program.
- Ensures each station is operating to Tropical Smoothie Cafe’s standards.
- Trains and coaches crew members during each shift to ensure brand standards are upheld.
- Uses tools to accomplish goals, manage labor and control inventory.
- Performs any additional tasks necessary to run the cafe.
REQUIRED EXPERIENCE :
- Supervisor experience.
- Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTS :
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash.
- Constant face-to-face interactions with crew members and customers.
- Safely navigate in a fast-paced cafe environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS :
- Most shifts are between six to eight hours, but this may vary.
- Crew Leaders can expect to have some early mornings, late evenings, weekend and / or holiday hours and may have additional opening / closing responsibilities.
- Lead the Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
- Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
- Fun, fast-paced, upbeat environment with no fryers!
Job Type : Part-time
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