Job Description : We are seeking a highly motivated andcustomerfocused individual to join our team as a Remote CustomerService Professional.
In this role you will be responsible forhandling phone chat and email inquiries from our clients andtenants. You will serve as the first point of contact for anyquestions concerns or issues they may have.
Responsibilities : Respond to phone chat and email inquiries in a timely andprofessional manner Provide accurate and helpful information toclients and tenants Assist with general inquiries maintenancerequests and lease inquiries Troubleshoot and resolve any customerservice issues Maintain a high level of customer satisfaction andensure a positive customer experience Collaborate with team membersto ensure all inquiries are handled efficiently and effectivelyKeep detailed records of all customer interactions and follow up asneeded Stay uptodate on company policies and procedures to provideaccurate information to clients and tenants Assist with otheradministrative tasks as neededRequirements : High school diploma orequivalent Previous customer service experience preferably in aremote setting Excellent communication skills both written andverbal Ability to multitask and prioritize tasks effectively Strongproblemsolving skills Proficient in using various computer programsand systems Ability to work independently and in a team environmentAvailability to work a fulltime schedule including some eveningsand weekends as neededBenefits : Competitive salary Work from thecomfort of your own home Comprehensive training and supportOpportunities for career growth and development Collaborative andsupportive work environment Paid time off and holidaysThis is aremote fulltime position with the opportunity for flexible hours.
The successful candidate will have the ability to workindependently and manage their time effectively. Previousexperience working in a law firm or legal environment is preferredbut not required.
If you are interested in joining our team as aVirtual Assistant please kindly apply. We look forward to hearingfrom you!
Skills :
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