Customer Identity and Access Management Technical Consultant

Location : Texas, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security.

Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more.

More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Remote United States

Thales is hiring an experience Technical Consultant CIAM in the Thales Cloud Protection & Licensing (CPL) Professional Services team, you will operate independently with minimal supervision and deliver Customer Identity & Access Management (CIAM) solutions and services to our customers.

You will ensure the successful integration of our OneWelcome Identity Platform solution components within the customer’s environment and / or their integration with our cloud services.

This is a technical role that requires coordination of multiple internal stakeholder and external customer facing responsibilities.

The individual will work with cross functional teams to scope services for Thales Data Protection and Identity and Access Management products.

Techniocal Consultant CIAM must be familiar with risk framework, compliance and auditing controls required to implement Customer Identity Access Management (CIAM) on cloud-based resources.

Key Area of Responsibility

Manage professional services opportunities and customer engagements requests in the Americas region :

Responsible for taking a solution design and bringing it to life to deliver a CIAM solution that exceeds customer expectations.

Responsible for guiding customer and peer consultants and development team during the implementation phase of the project.

Educates customers on related products, discover new use cases, and positions potential professional services upsell opportunities.

Provide onsite or remote consulting services and support to Thales customer within the scope of Customer Identity & Access Management with a focus on high quality, accuracy, and customer satisfaction.

Able to drive Customer to implement a plan, minimize escalations and secure PS Invoicing in line with sales target for projects.

Minimum Requirements

A Bachelor’s degree in project management, engineering, computer science, informational technology, or related fields

3-5 years of experience with Customer Identity & Access Management (CIAM) SaaS platform, Identity Management, Access Management, and Directory Services technologies

Expeirience with Java, Python, Bash, XML, JSON, YAML, SQL, JavaScript, a framework such as React, Node.js or AngularJS, Regular Expressions, HTML, and CSS in support of web application development.

Strong knowledge of Linux, Unix Server, Windows Server, OAuth, OpenID Connect, SAML, and SCIM

Proven experience leading projects in complex customer environments

Experience with CI / CD tools, Docker / Kubernetes, Bower and HTTP dev tools, Postman, Rest APIs

Experience with sequence diagrams and BPMN

Solid understanding of cyber security and web application security

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! .

You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.

What We Offer :

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following :

Elective Health, Dental, Vision, FSA / HSA, Voluntary Life and AD&D, Whole Group Life w / LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.

Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.

Company paid holidays and Paid Time Off.

Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program.

Why Join Us?

Say HI and learn more about working at Thales click here

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This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity / affirmative action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at om.