Assistant Manager

Position Overview :

Assistant Managers (AM) are the operations leaders of the restaurant focused on profitability, Guest service, people development and operations management.

AMs support the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes.

AMs operate under the direction of the RGM and typically manage a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Summary of Essential Duties and Responsibilities :

• Greets guests with a smile while receiving orders and processing payments
• Prepares and packages food and drink products
• Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
• Maintains health and safety standards in work areas
• Unloads and stocks inventory items as needed
• Prompt and regular attendance on assigned shifts
• Follows Burger King uniform and grooming standards and policies

Qualifications and Skills :

Profitability

• Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspections
• Places and receives inventory truck orders
• Maintains and regularly monitors a list of all restaurant assets
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

Guest

Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility

People

Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team's capabilities and raise restaurant performance

Operations

• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that restaurant upholds operational and brand standards
• Performs duties of Hourly Shift Coordinator when necessary

Qualifications and Skills :

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management to influence profitability
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and / or irregular shifts as needed, for proper functioning of the restaurant

Burger King Benefits

• Competitive pay and benefits (medical, dental, vision, disability and life insurance plan options)
• 4 ½ weeks of training to set you up for success
• Eligible for a quarterly operational performance bonus
• Paid time off
• Free meals while working
• Opportunities to advance your career and grow the Burger King brand

We at Burger King are committed to delivering a great experience to our customers and a stimulating career environment for our employees.

Burger King is an Equal Opportunity Employer.

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