Intake Specialist / Case Aide

Intake Specialist / Case Aide

Diakon is one of the premier employers in Pennsylvania and Maryland. We are a non-profit organization which includes Diakon Child, Family, and Community Ministries and Diakon Affordable Housing.

General Responsibilities :

• Responsible for assisting in the coordination of case management services for clients' educational, therapeutic, medical, and placement needs.
• Ensuring the intake process is streamlined and clear to all involved while working closely with all team members to ensure intake and discharge timelines are met.
• Assist program staff by aiding in the documentation and communication process for clients
• Primarily responsible for assisting in the daily tasks to ensure that case management services are provided to youth in a timely manner.
• Organizes and attends arranged intakes for the local site to ensure all staff, and clients are apprised of the intake process.
• Supports staff in supervising, transporting, and communicating with UC as assigned.

Education / Training : Bachelor’s degree in Human Services or related field of study from an accredited college is preferred.

Experience : At least one (1) year of experience in child welfare field working with children and / or adolescents. Bilingual Spanish / English fluency, preferred.

ADA : Occasionally required to stand, walk, or sit; use finger dexterity, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl; Occasionally required to move or lift items up to 25 pounds in weight

Compensation and Benefits :

Diakon offers a competitive compensation and benefits package.

Staff receive excellent training through a comprehensive paid general orientation including customer service training. We offer continuing training and education, provide the ability for career advancement, and host staff appreciation and special events. Diakon also maintains a discretionary emergency fund , which can be of assistance to staff members during critical times. In addition, Diakon offers a Love of Thy Neighbor Fund , which provides a per-day living expense and matches up to five PTO days for approved service or mission trips with other nonprofit organizations.

Diakon is an equal opportunity employer.

EOE / M / F / VETS / Disabled

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