Utilizes both qualitative and quantitative data to ensure optimal site health and move the needle on satisfaction scores.
Is responsible for staying abreast of the fast moving industry to identify the latest market developments, synthesize competitive research insights, and inform a product roadmap that drives customer satisfaction and improved conversion.
Job Responsibility
- Identifies actionable market insights for future customer centric enhancements using customer surveys, direct customer feedback, market research, call shadowing, competitive benchmarking, and other tools.
- Effectively pinpoints and triages existing customer pain points.
- Prioritizes production issues and trends.
- Analyzes and takes action on key metrics, in partnership with Product Managers and IT teams.
- Reviews key site health metrics daily.
- Develops a product roadmap based off of customer insights, cross-department collaboration, and company goals.
- Works with analytics and IT teams, to create business cases to support product recommendations.
- Identifies / prioritizes optimization testing opportunities across the breadth of our digital tools.
- Understands the existing features and the value they drive for our customers.
- Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act.
Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 3-5 years of relevant experience, required. Preferred Skills :
- Python
- Python
- Data Visualization
- Cloud Computing
- Experience working in Data Science projects
- Data Engineering
- Additional Salary Detail
The salary range and / or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining a team member's base salary and / or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Research & Data Analyst
Kimco’s Research and Data Analytics Department is currently seeking a Research and Data Analyst to join our collaborative, challenging, growth-oriented team. Work with a variety of commercial real estate market data, retailer and real estate performance data, demographic data, and internal data as w...
Director Business Intelligence and Analytics
The Director BI & Analytics is responsible for managing the Business Intelligence team and leads efforts in planning, evaluating, and selecting the right tools and data science capabilities for the enterprise while ensuring that distributed analytics teams have the best data, processes, and tech...
E&C Business Intelligence Analyst Senior Manager
The successful candidate will be responsible for leveraging their data science background to drive compliance monitoring data analytics initiatives. Data Processing/Analytics/Science, Computer and Information Science, Statistics. Collaborating with cross-functional teams, including Finance, the Offi...
Senior Business Intelligence Engineer.
Requirements: Bachelors degree or foreign equivalent in Computer Engineering, Computer Science, Data Science, or related field & five (5) years of progressively responsible experience in the job offered or a related occupation: building & optimizing data artifacts (data models/ data pipelines) for n...
Senior Murex Business Analyst
The group puts innovation at the heart of its development and intervenes in areas related to the technological changes of large groups, such as Artificial Intelligence, Data Intelligence, Web3, Metaverse, Blockchain or IoT. The Murex Business Analyst will be focused on various financial instruments ...
Business Continuity & Disaster Recovery Senior Analyst- Parametric
Business Continuity & Disaster Recovery Senior Analyst- Parametric. Familiarity with business continuity, disaster recovery and technical data centers processes. Bachelor's degree with preference in business continuity and resilience or emergency management. At least 7 years' experience in Business ...
Data Scientist, Senior Manager - PwC Intelligence.
Our PwC Intelligence team is responsible for serving as a strategic business partner for an assigned customer to identify and pursue new opportunities, conduct market analysis, and prepare revenue projections. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve co...
Senior Engineer- Data Analytics
Utilize your passion for data exploration to produce high quality, accurate data and/or reports with visualizations to empower outstanding business decisions. Advanced experience with Data Warehouses, OLAP, dimensional modeling and analytics. Demonstrable knowledge of business intelligence tools (st...
Senior Business Immigration Analyst (Paralegal, Fluent in Japanese)
Fragomen's New York office is seeking a Senior Business Immigration Analyst (Fluent in Japanese) for one of it's busy and growing teams! Fragomen’s Senior Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offer trainin...
Senior Business Analyst - SAP HRM
The SAP Business Analyst for this role exhibits an in-depth knowledge business analysis to evaluate data to inform business decisions and conduct research and analysis to find solutions to meet business needs. In support of this model, roles have been categorized into one of four work location categ...