Sr. Technical Account Manager
Employer Industry : Software Development
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
Why Consider this Job Opportunity :
- Competitive pay up to $184,239 / year
- Opportunity for career advancement and growth within the organization
- Remote work opportunity with a global company
- Chance to work with a diverse team from different countries / regions
- Emphasis on diversity and equal opportunity
- Access to comprehensive benefits package
What to Expect (Job Responsibilities) :
- Lead the delivery of a purposeful Onboarding Journey process
- Make architectural recommendations for software deployment and other technologies
- Deliver best practices and consulting based on successful customer deployments
- Resolve issues during the Onboarding Journey
- Identify integration opportunities for the collaboration platform
What is Required (Qualifications) :
- 5+ years Technical Account Management, Customer Support, or equivalent experience
- Proficiency in DevOps, IT operations, security, cloud, microservices, and container platforms
- Expertise in open source and SaaS
- Interest in understanding technical and business requirements and implementing solutions
- Outstanding written and verbal communication skills
How to Stand Out (Preferred Qualifications) :
- Experience in software development or working directly with customers
- Familiarity with change management and technical engagement delivery
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