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Ecommerce Sales Consultant

Ecommerce Sales Consultant

SwissWatchExpoAtlanta, GA, US
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Job Description

Company Description

SwissWatchExpo is the leading Internet retailer of authentic pre-owned luxury timepieces — recognized by Forbes , The Wall Street Journal , and The New York Times as one of the fastest-growing, most dynamic companies in the industry. Located in Buckhead, Atlanta, we are passionate about luxury watches and provide unparalleled customer service. All watches listed on our website are physically available at our showroom. We pride ourselves on offering exceptional quality, unbeatable value, and outstanding service to our valued customers. For more information, please visit www.SwissWatchExpo.com.

Role Description

This is a full-time, on-site role for an Ecommerce Sales Consultant at SwissWatchExpo, located in Atlanta, GA. The Ecommerce Sales Consultant will be responsible for engaging potential and existing customers to provide personalized sales consultations, ensuring high levels of customer satisfaction, and maintaining exceptional customer service standards. Day-to-day tasks include advising customers on luxury timepieces, handling customer inquiries with excellent communication, managing sales transactions, and maintaining up-to-date product knowledge.

Note that this is not a traditional luxury store environment - we move at the speed of digital, and the successful candidate will need to have experience working in fast-paced environments.

For this particular role, the right candidate will have extensive Sales experience and Watch knowledge - and be able to hit the ground running, selling watches out of our inventory to our clients within a few months.

Responsibilities

  • Develop a strong product knowledge, stay updated on industry trends
  • Present our products in a compelling way that leads to conversions
  • Close deals effectively, meeting or exceeding sales targets
  • Track and report on sales performance metrics
  • Collaborate with team members to optimize sales strategies

Qualifications

  • Sales Consulting skills
  • Customer Satisfaction and Customer Service skills
  • Strong Communication skills - written and verbal
  • Exceptional interpersonal and active listening skills
  • Watch knowledge is required, as is the ability to further develop that knowledge to be a true expert across 20+ brands and multiple generations of models
  • Ability to work on-site in Atlanta, GA
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred
  • SwissWatchExpo offers :

  • Opportunities to sell in a rapidly expanding market
  • A teamwork-based bonus structure wherein everyone’s work is valued
  • A selling atmosphere supported by the finest teams in the industry
  • Medical, dental, vision, and life insurance
  • Paid parking
  • Free lunch brought in every day!
  • Starting salary will be $60,000 - $80,000, based on experience.

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