OTA Solutions Support ManagerROHDE & SCHWARZ GmbH & Co. KG • Coppell, TX, US
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OTA Solutions Support Manager
ROHDE & SCHWARZ GmbH & Co. KG • Coppell, TX, US
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Must have a very high technical level of knowledge with Over-The-Air (OTA) Antenna Performance test systems, especially those covering CTIA antenna performance requirements.
Have extensive experience in wireless signaling (especially LTE, 5G and WLAN)
Provide guidance and leadership for a group of highly skilled technical AEs and AE Managers
Have extensive experience in wireless protocol test, as well as antenna measurement experience.
Possess a high degree of patience and skill in supporting customer's complex test applications
Able to work with multiple stakeholders simultaneously.
Act as a technical adviser in post-sales systems support planning.
Able to construct support plans / agreements.
Periodically assist in pre-sales support with strategic projects and customers.
Maintain customer relationships and address their support requirements and concerns
Optimize customer support plans and prioritization
Oversee and continuously improve R&S OTA solutions support.
Encourage knowledge sharing, and cross-team communication
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Solution Manager • Coppell, TX, US
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