Job Description :
The patching cabling between network equipment and customer’s network
The installation of power cables from equipment to power supply in rack / cabinet / closet
The installation, troubleshooting and de-installing network equipment
Install / swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
Install, troubleshoot, and de-install Network General remote Sniffers
Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
Act as interface between customer’s associates and management
Provide hardware break-fix services for network infrastructure
Perform onsite call-through, data, voice, website and security testing
Perform back-up testing to ensure all systems are connected to the customer’s network as directed
Support carrier testing of circuits
Assist with facilities efforts
Power and uninterruptable power supply (UPS) restoral
Water problems,
Emergency cooling restoration,
Fire suppression exercises, restoration, and post fire events
Support inventory management activities
Receiving inventory
Tagging of assets
Tracking spares (crash kits)
Ordering inventory
Updating inventory records
Prepare and return damaged equipment
Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management
Experience and Education :
3-5 years of experience in data communications
Must have a basic knowledge of Cisco Phones, switches and routers
Must have a basic knowledge of local and wide area networking.
High school diploma or equivalent required
Preferred
Relevant experience working in a data center environment
Pre-made Fiber install and testing
Experience with fluke testers
Diversity, Equality, and Inclusivity This means a deep commitment to each other equally, in an open, diversified team environment.
We strive to be as diverse as the clients and employees we partner with. We embrace people of any race, ethnicity, national origin, religion, gender identity, and sexual orientation.
LanceSoft is a certified Minority Business Enterprise (MBE).
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