Data Center Break-Fix Technician

Seeking for a Data Center Break-Fix Technician in Altoona, IA (Onsite)

What is the client looking for :

The client is seeking a Data Center Break-Fix Technician with 3-6 years of IT network experience. The role is focused on hands-on troubleshooting, repair, and maintenance of network infrastructure within a data center environment.

Here's a detailed breakdown of what the client is seeking :

Physically troubleshoot various network components in network infrastructure

including routers, switches, console servers, and optical transport equipment.

Provide onsite network support and expertise for all teams on the local data center,

and act as a liaison for remote networking teams.

Physical, hands-on replacement of optics, line cards, supervisor cards, and chassis hardware.

Troubleshooting network link, device, and configuration issues, isolating the problem,

and fixing the problem.

Creating new RMA requests through OEM vendors for both replacement devices, as

well as obtaining technical assistance when troubleshooting devices.

Tracking, maintaining, and updating asset inventory of defective and replacement parts.

Tracing and isolating cables through patch panels.

Testing and cleaning fiber optic cables and optical interfaces.

Schedule and perform network maintenance, repair, and upgrade tasks as needed

while minimizing the impact on the production network

Use internal automation software, tools, and scripts to configure, monitor, and repair

network equipment.

Working with cross functional teams, including facilities, cabling, and server teams.

Perform queue management for alarms, tasks, and incidents and participate in ongoing deployment projects.

Strong working knowledge of Linux OS, CLI navigation, JUNOS, Cisco IOS, and bash.

Physical audits of inventory and updating asset inventory database.

The job requires significant time standing, walking, bending, and lifting.

Additional responsibilities

• Able to provide onsite support after business hours as part of the oncall schedule.
• Able to travel to various sites as needed.

Skills :

Experience with Juniper Enterprise, Cisco, and Service Provider network hardware platforms and architectures, including data center switching platforms.

Strong working knowledge of routing and switching technologies and protocols.

Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems, tools, and creative problem-solving abilities under pressure.

Notes : - All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate / Salary range is dependent on numerous factors including Qualification, Experience and Location.