EVS Operations Manager

EVS Operations Manager

The Environmental Services Operations Manager is responsible for managing all daily operations of the Environmental Services Departments at Winona Health. Under the direction of the Director of Environmental & Risk Management, this position maintains a high level of client / customer satisfaction, meets or exceeds quality and regulatory compliance standards, fiscal objectives and organization initiatives. Provides strong leadership and fosters development and mentoring for all Environmental Services and Laundry caregivers. Direct reports include EVS Supervisors, Housekeeping Technicians, Laundry Technicians, Floor Care Technicians and other environmental services caregivers.

Essential Duties & Responsibilities :

• Ensure regulatory health and safety practices are followed.
• Utilize PDCA methods and CSI methodology for daily process improvements.
• Actively participate in WH Leadership Academy.
• Monitor cleaning and sanitation methods, processes, and standard practices.
• Establish standards for personnel performance and excellent customer performance.
• Establish and coordinate department work schedules.
• Execute HR functions of the department including interviewing and recruiting, new caregiver orientation, and performance management.
• Enforce policies and recommend improvements or changes as needed.
• Maintain a high level of performance that meets or exceeds department and organization expectations.
• Monitor budgets and payrolls, review financial transactions to ensure that expenditures are authorized and budgeted.
• Establish and maintain working relationships with purchasers and vendors.
• Understands, supports, and integrates the organization's vision / mission / values.
• Performs other duties as assigned.

Supervisory Responsibilities :

Direct reports include EVS Supervisors, Housekeeping Technicians, Laundry Technicians, Floor Care Technicians and other environmental services caregivers.

Skills and Experience :

Required :

Preferred :

Physical Demands : Sedentary Work

Activities that require lifting of objects up to 10-20# on rare to occasional basis. Sedentary work generally involves sitting most of the time, but may also involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Light-Medium Work

Activities that require lifting frequently with 10#, occasionally with 15-20# and rarely 25#. Work activities that require push / pull force of 20-30# on frequent basis and rarely up to 40#. Light -Medium work generally is defined as all the work activities in the Light category of work except there is a higher push / pull force on a frequent basis and higher weight for lifting activities on a frequent basis compared to the Light work category.

Physical Requirements :

Work Environment :

The environment consists of a moderate to rapid pace that requires flexibility to adjust to resident / patient and staffing needs. Physical demands are light to moderate with frequent bending, pulling, pushing and prolonged and sustained periods of standing and walking. Requires the ability to perform multi-task requirements in a high-low stress / fast-slow paced and many interruptions.

Required Work Schedule :

Salaried / exempt position. Normal hours centered around the core hours of 8 : 00 am 4 : 30 pm, Monday Friday. Off-shift, evening and weekend hours required occasionally.

Summary of Benefits at Winona Health :

At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available :

Health Insurance : Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives

Income Protection : Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans

Retirement Planning : Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met

Work / Life Balance : Flexible scheduling, paid time off, and earned sick time to support personal well-being

Education & Development : Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth

Employee Discounts : Special offers with local businesses, including the YMCA and cell phone providers

For more details or specific information, visit our website or contact Human Resources

Internal Applicant Policy :

It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer / hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.

Disclaimer :

Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient / resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota