At Matt Collier State Farm Agency , we pride ourselves on creating a welcoming environment where customers feel valued and appreciated.
Our agency is rapidly growing, providing ample opportunities for career advancement. We are committed to offering exceptional service and personalized insurance solutions to our clients, and we're looking for dedicated team members to help us maintain our high standards.
We are seeking an Insurance Customer Service Representative to join our team. This role is perfect for someone looking to start a long-term career with significant opportunities for growth.
As a key part of our customer service team, you will be responsible for assisting clients with their insurance needs, providing tailored advice, and ensuring a positive customer experience.
The position offers a base salary of $35,000 - $50,000 per year, with additional commission and bonus opportunities.
If you're ready to start a rewarding career with ample opportunities for growth, apply today to join the Matt Collier State Farm Agency team! We welcome all candidates who are eager to learn and contribute to our success.
Benefits
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Weekends off
No Previous Experience Required!
Responsibilities
- Greet customers warmly and ensure they feel welcome and appreciated.
- Assist current State Farm customers with requests ranging from basic to complex.
- Provide personalized advice and recommendations tailored to individual client needs.
- Collaborate with team members to deliver exemplary service and maintain a positive customer experience.
- Proactively solve customer issues and provide solutions in a timely manner.
- Utilize strong computer skills to manage customer records and handle daily tasks efficiently.
Requirement
- No prior insurance background is required; we will provide education and training to the right candidate.
- Candidates with prior office experience (e.g., banking, healthcare administration) or retail experience, as well as recent college graduates, are encouraged to apply.
- Excellent communication skills, both written and verbal, with active listening abilities.
- A people-oriented approach, with the ability to connect with customers and colleagues.
- Detail-oriented with a proactive approach to problem-solving.
- Strong computer skills, with the ability to quickly learn new software and systems.
- Ability to work effectively in a team environment and maintain positive working relationships.
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