Job Description
Job Description
Position Details : Job Summary :
Job Summary :
- Evaluate primary care, acute, chronically ill, and transitional care patients, providing healthcare education, counseling, and disposition planning for patients aged 18 months and above.
- Provide patient counseling on pregnancy prevention, STI prevention / safer sex practices, contraceptive care counseling, and medication management.
- Educate patients on health maintenance and respond to patient care inquiries.
- Document all patient care within an EHR according to MinuteClinic policies and procedures.
- Coordinate care with internal and external colleagues, ensuring the highest standard of care.
- Work effectively within a patient care team, including fellow Providers, Collaborative Physicians, para-professionals, Pharmacists, and other healthcare team members.
Key Responsibilities :
- Deliver excellent customer service.
- Increase patient engagement and satisfaction through feedback integration.
- Create a warm and welcoming environment focused on the patient.
- Tailor communication style to influence quality outcomes and meet patient needs.
- Collaborate with pharmacy and front store colleagues to provide a complete patient experience.
- Maintain patient confidentiality in accordance with PHI and HIPAA standards.
Required Qualifications :
- Must be willing / available to work every other weekend.
- Must be willing / available to work two major holidays and one minor holiday per year.
- Minimum of two years of medically-relevant experience.
- Basic Life Support (BLS) certification.
- High-speed / broadband internet connectivity with a download speed of at least 25 Mbps and upload speed of 3 Mbps.
Certifications :
Basic Life Support (BLS) certification.
Certification : & Basic Life Support
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