Technical Writer
The Technical Writer’s primary function is to develop and maintain product manuals, specifications, and how-to guides. He or she will prepare clear and effective documentation on systems, hardware and software that can be utilized by both technical and marketing departments in discussions with customers.
This person will report to the Lead Technical Writer.
Objectives of this Role
Develop comprehensive documentation that meets organizational standards
Obtain an understanding of products and services to translate complex product information into simple, polished, and engaging content
Write user-friendly content that meets the needs of the target audience
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
Evaluate current content and develop innovative approaches for improvement
Daily and Monthly Responsibilities
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Develop content in alternative media forms for maximum usability
Skills
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve user experience : design, UI, and help refine content and create visuals and diagrams for technical support content
Proven ability to handle multiple projects simultaneously, with an eye for prioritization
Excellent written skills in English
Strong working knowledge of Microsoft Office Products (Word, PowerPoint, Excel)
Working knowledge of Adobe Acrobat for converting documents to PDF and bookmarking
Flexible
Position Requirements
Bachelor’s degree in relevant technical field
4 years’ industry experience as an effective technical writer
Highly desired :
Experience in electrical / electronic fields
Experience with AutoCad
Experience with Photoshop
Experience with FrameMaker
Experience developing Mil-Spec documentation and IETMs
Experience with Simplified Technical English
Equal Opportunity Employer : minority / female / disability / veteran
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