Sr. Learning Associate - Business Cards & Payments (Remote Eligible)

West Creek 5 (12075), United States of America, Richmond, Virginia

Sr. Learning Associate - Business Cards & Payments (Remote Eligible)

The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offers products and services to help them do more business.

We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers.

The Role :

Are you a self-starter, a go-getter, and a deal maker? In Capital One's Business Cards & Payments group, you will find a culture that expects and rewards excellence.

We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs.

The Field Effectiveness Team is seeking a creative and experienced Learning Designer to join our amazing Learning and Development Team.

In this role, you will assist with the success of the field sales teams and help deliver best-in-class results. The ideal candidate will have a strong background in instructional design and digital education technology, with a passion for creating engaging and effective training materials that enhance learning and performance within our organization.

Our ideal candidate is :

• Obsessed with creating an exciting and engaging experience for our Sales Associates
• A storyteller who compellingly uses their communications strength to inspire others
• A positive, solutions-oriented problem solver and strategist
• Detail-oriented and able to translate big picture thinking into local execution
• Strong project management skills with the ability to meet deadlines in an agile work environment
• Someone who thrives in a high-energy, fast-paced environment
• Excellent communication and collaboration skills with the ability to work closely with cross-functional teams

Key Responsibilities :

• Design and develop visually engaging training for various learning programs, ensuring content is clear, concise, and aligned with learning objectives
• Utilize instructional design theories, adult learning methodologies, and best practices to create interactive and engaging eLearning experiences
• Analyze learning needs and partner with subject matter experts to develop solutions that are both effective and innovative
• Apply knowledge of multimedia design and eLearning authoring tools to produce graphics, animations, videos, and interactive elements
• Collaborate with L&D team members to integrate digital learning solutions into broader training programs
• Manage multiple projects with varying complexities and timelines simultaneously, ensuring quality and timely delivery
• Continuously evaluate the effectiveness of learning content through assessments, surveys, and feedback, and make data-driven improvements
• Keep abreast of the latest eLearning trends, tools, and technologies
• Include, empower and inspire the sales team through strong critical thinking skills
• Responsible for developing content, including (but not limited to) measurable learning
• Role includes up to 50% facilitation and 25% travel

Basic Qualifications :

• At least 2 years of experience in Learning and Development
• At least 2 years working with eLearning authoring tools or working with eLearning tools such as Adobe Suite, Captivate, Camtasia or Articulate 360
• At least 1 year of experience in supporting sales teams with customer-facing sales roles at a financial institution
• At least 1 year of experience working with learning theories and instructional design models
• At least 1 year of experience with audio and video editing software

Preferred Qualifications :

• Bachelor's degree or military experience
• Experience in Instructional Design or Adult Education
• 3+ years experience using Articulate 360, Camtasia, Captivate and the ability to create engaging content
• 3+ years experience in videos, podcasts and eLearning

Capital One is open to hiring a Remote Employee for this opportunity.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.

Remote (Regardless of Location) : $74,000 - $84,400 for Sr. Learning Associate

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and / or long-term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.

J-18808-Ljbffr

Remote working / work at home options are available for this role.