Talent.com
Usability Researcher
Usability ResearcherBCforward • USA, Washington, Redmond
Usability Researcher

Usability Researcher

BCforward • USA, Washington, Redmond
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.temporary
job_description.job_card.job_description

Usability Researcher

BCforward is currently seeking a highly motivated Usability Researcher remote opportunity.

Title : Usability Researcher

Location : Remote

Duration : 5 Months (Potential chances for extension)

Anticipated Start Date : ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration : 5 Months (Potential chances for extension)

Job Type : [FULL TIME] (40 HRS WEEKLY)], [CONTRACT], [REMOTE]

Pay Range : $48 / hr to $50 / hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Title : Usability Researcher

Location : Remote

Duration : 5 Months (Potential chances for extension)

Typical Day in the Role

Purpose of the Team : The team focuses on digital product development and research, requiring candidates with experience in making digital products. The team also supports remote work and collaborates with external vendors and suppliers for staffing and project needs.

Candidate Requirements

Disqualifiers :

  • No experience in digital product making.
  • Inability to commit to an 18-month contract (preferred for continuity)

Best vs. Average :

  • Ability to work independently and proactively.
  • Project management experience or skills in research planning.
  • Proactive communication and self-management, especially in a busy team environment.
  • Candidates should have experience in digital product making.
  • Role

  • In this role, you will be part of the team responsible for M365 Outlook Calendar user experience research, specifically for Copilot / AI features.
  • You will execute impactful research to better understand our customer's needs and experiences and uncover deep customer insights needed to influence product decisions.
  • You will derive insights from quantitative and qualitative data, synthesizing in partnership with other researchers.
  • You will play a role in making M365 web products easier to use for people around the world.
  • Responsibilities

  • Planning and executing remote usability studies (unmoderated and moderated)
  • Analyzing and synthesizing data into reports, video compilations and issue tracking. Sensemaking across data sources, prioritizing issues, and tracking impact of research.
  • Skills and Experience (required)

  • Strong project management, organization, and planning skills with an attention to detail.
  • Skilled at coordination and collaboration, naturally curious and an eager problem solver.
  • At least 2 years of UX researcher experience, or 1 year in UX research with 2+ years in related product making roles (design, data science, or project management).
  • Industry experience effectively partnering with teams to improve the user experience based on research results or customer feedback.
  • Experience writing surveys and analyzing simple quantitative data.
  • Experience with qualitative research methods and insight synthesis.
  • A degree in a Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or other data- or research-centric field.
  • Skills and Experience (Desirable)

  • Experience with online research tools and video editing. Experience with UserTesting.com is strongly desirable.
  • Experience and demonstrated skill with qualitative usability methods, including observing, understanding, and synthesizing human behavior into insights, and driving the voice of the customer in product development.
  • Basic understanding of LLM-based AI tools such as Copilot, ChatGPT or Gemini. Bonus : experience with AI tools for research synthesis (e.g. Copilot, Marvin).
  • Top 3 hard skills :

  • 2+ years of experience working with digital products
  • 2+ years of research planning and / or project management skills
  • 2+ years of experience running in depth qualitative interviews
  • Benefits :

    BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

    About BCforward :

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

    BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

    To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

    This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

    Interested candidates please send resume in Word format Please reference job code 246364 when responding to this ad.

    Get job alerts by email. Sign up now! Join Our Talent Network!

    Salary Details

    This salary was provided in the Job Posting.

    $48-$50

    Hourly Salary

    Job Snapshot

    Employee Type Contractor

    Location Redmond, WA (Onsite)

    Job Type Information Technology

    Experience Not Specified

    Date Posted 10 / 22 / 2025

    serp_jobs.job_alerts.create_a_job

    Usability Researcher • USA, Washington, Redmond

    Job_description.internal_linking.related_jobs
    Lead UX Researcher

    Lead UX Researcher

    Warner Bros. Discovery • Bellevue, Washington, United States
    serp_jobs.job_card.full_time
    Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Discovery… the stuff dreams are...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Licensed Independent Clinical Social Worker (REMOTE) - Snoqualmie, WA

    Licensed Independent Clinical Social Worker (REMOTE) - Snoqualmie, WA

    LifeStance Health • Snoqualmie, WA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are actively looking to hire talented Licensed Therapists.Washington, who are passionate about patient care and committed to clinical excellence. Competitive compensation package based on product...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    ML Research Engineer, ML Systems

    ML Research Engineer, ML Systems

    Scale AI, Inc. • Seattle, WA, United States
    serp_jobs.job_card.full_time
    Scale's ML platform (RLXF) team builds our internal distributed framework for large language model training and inference. The platform has been powering MLEs, researchers, data scientists and opera...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mental Health Therapist

    Mental Health Therapist

    SonderMind Careers • North Bend, WA, US
    serp_jobs.job_card.full_time
    SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Usability Researcher 2

    Usability Researcher 2

    Artech LLC • REDMOND, WA
    serp_jobs.job_card.full_time
    Job Title : Usability Researcher 2.Salary Range : $52 / hr to $57 / hr on W2 .Join our dynamic team dedicated to enhancing user experiences through impactful research.Our focus is on digital p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Travel Outpatient Physical Therapist

    Travel Outpatient Physical Therapist

    AMN Healthcare Allied • Snoqualmie, WA, US
    serp_jobs.job_card.full_time
    AMN Healthcare Allied is seeking a travel Outpatient Physical Therapist for a travel job in SNOQUALMIE, Washington.Job Description & Requirements. Job Description & Requirements.Physical The...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Licensed Marriage & Family Therapist - Snoqualmie, WA

    Licensed Marriage & Family Therapist - Snoqualmie, WA

    LifeStance Health • Snoqualmie, WA, US
    serp_jobs.job_card.full_time +1
    We are actively looking to hire talented Licensed Therapists.Washington, who are passionate about patient care and committed to clinical excellence. Competitive compensation package based on product...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr Logistics & Customs Specialist

    Sr Logistics & Customs Specialist

    Nintendo of America Inc. • North Bend, WA, United States
    serp_jobs.job_card.full_time
    From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc.Ni...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    35P Cryptologic Linguist

    35P Cryptologic Linguist

    US Army • Snohomish, WA, United States
    serp_jobs.job_card.full_time
    As a Signals Intelligence Voice Interceptor, you’ll use your skills as a linguist to identify, categorize, translate, and summarize foreign language communications from a specific location.You’ll a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Licensed Marriage & Family Therapist (REMOTE) - Snoqualmie, WA

    Licensed Marriage & Family Therapist (REMOTE) - Snoqualmie, WA

    LifeStance Health • Snoqualmie, WA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are actively looking to hire talented Licensed Therapists.Washington, who are passionate about patient care and committed to clinical excellence. Competitive compensation package based on product...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Outpatient Physical Therapist - $1,989 per week

    Travel Outpatient Physical Therapist - $1,989 per week

    AMN Healthcare Allied • SNOQUALMIE, WA, United States
    serp_jobs.job_card.full_time
    AMN Healthcare Allied is seeking a travel Outpatient Physical Therapist for a travel job in SNOQUALMIE, Washington.Job Description & Requirements. Job Description & Requirements.Physical Therapist -...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Clinical Psychologist (REMOTE) - Snoqualmie, WA

    Clinical Psychologist (REMOTE) - Snoqualmie, WA

    LifeStance Health • Snoqualmie, WA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are actively hiring talented.Licensed Clinical Psychologists.Washington who are passionate about patient care and committed to clinical excellence. Please apply now or contact me directly : .Direc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Engineer III - Substation Physical Design

    Engineer III - Substation Physical Design

    Puget Sound Energy • Snoqualmie, WA, United States
    serp_jobs.job_card.full_time
    Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innova...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Looking for the ultimate side hustle?

    Looking for the ultimate side hustle?

    Survey Authority • Snoqualmie, WA, US
    serp_jobs.job_card.full_time
    Earn cash by matching with real companies that pay you for your opinions.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Usability Researcher

    Usability Researcher

    IFG - International Financial Group • Redmond, WA, US
    serp_jobs.job_card.full_time
    Mid-Level Administrative Assistant.Location : Redmond, Washington, United States, 98073.Job Title : Mid-Level Administrative Assistant. Location : Onsite or Hybrid (Based on candidate location requirem...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Engineer - Substation Physical Design

    Senior Engineer - Substation Physical Design

    Puget Sound Energy • Snoqualmie, WA, United States
    serp_jobs.job_card.full_time
    Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innova...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel MRI Technologist

    Travel MRI Technologist

    MedPro Healthcare Allied Staffing • Monroe, WA, US
    serp_jobs.job_card.full_time
    MedPro Healthcare Allied Staffing is seeking a travel MRI Technologist for a travel job in Monroe, Washington.Job Description & Requirements. Joint Commission-certified staffing agency, is seeki...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Outpatient Physical Therapist - $2,125 per week

    Travel Outpatient Physical Therapist - $2,125 per week

    Jackson Therapy Partners • Island Lake, WA, US
    serp_jobs.job_card.full_time +1
    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Poulsbo, Washington.Job Description & Requirements Specialty : Physical Therapist Discipline : Therapy S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted