Floor Manager

OPERATIONS FOOD AND BEVERAGE MANAGER- BROKEN SHAKER

We are looking for a hands-on Operations Manager tolead the daily. The Operations Manager isresponsible for not only the day to day operations of the Food & Beverage Outlet butincluding both beverage and food programs and the overall guest experience, butalso acts as a leader within our food and beverage team.

This role is essential to drive privateevents, reservations, as well as employee success and performance. This is a hands-on leadership position thatwill lead the bar and floor team while a manager on duty as well as aid in theoverall success of the outlet

WHO ARE WE

Freehand is on a journey.Appropriate, given that we're a shared a ccommodation brand. Freehand swungthrough the US coolest cities on its way to dominating the world.

It burst ontothe scene in the Americas with the launch of our properties in the country’sbiggest markets (NYC, LA, Miami and Chicago) with the acquisition of FreehandHotels.

Created for a new generation of urban travelers, Freehand combines thesocial culture of a hotel with innovative design by Roman and Williams, comfortand quality food and beverage at an affordable price.

No biggie. Fast Company namedus one of the top 50 most innovative global companies. We, of course, agree.And now this top 50 most innovative global company (did we mention that?

wantsa pretty awesome Floor Manager.

Our spaces are safe andseriously social, in the proudest part of the beating heart of the cities welove. Cultural action, creative pulse and an outstanding way to waste some ofthe finite time the universe has given you - that's what Freehand offers.

Holdstrue for staff and visitors equally, and while chic design is always thebackdrop, every Freehand in every destination reflects the unique beat of thatcity's heart.

ABOUT FREEHAND NEW YORK

Located inManhattan’s Flatiron District, Freehand New York is housed in the former GeorgeWashington Hotel once home to many storied writers, musicians and creatives.

Designed by Roman and Williams and featuring custom-commissioned artwork byBard College students and alumni throughout, we’re revitalizing the artisticcommunity in a historic NY neighbourhood.

Conveniently situated in the FlatironDistrict, Freehand New York has a vibrancy that starts with the guests in therooms and public spaces and is complemented by the locals frequenting theGeorge Washington Bar and Broken Shaker rooftop Bar, enjoying the regularevents and activations.

It’s this energy that sets Freehand apart in the city,and it empowers the team working at the property just as much as it does theguests passing through.

NUTS AND BOLTS OF THE JOB

• Manage day-to-day operations in theBroken Shaker, including floor management, staff management and providing an exceptionalguest experience
• Execute processes to maintain andimprove performance and productivity focusing on revenue driving and costsaving initiatives
• Help to manage all related costs and budgets to ensureprofitable operation including and not limited to Labor, COGS, OperationalExpenses, and A&G
• Develop processes to maintain andimprove performance both in revenue efforts and cost control with theassistance of the Director of Food & Beverage.
• Maintain the standards of health,safety, and sanitation throughout the operation including but not limited tothe City of New York Health Inspection
• Lead the efforts in recruiting,hiring, training, scheduling, and retention of staff for the property outlets
• Lead the department in terms ofcoaching and counseling employees including issuing progressive discipline inadherence with company policy
• Work closely with theF&B Partners including but not limited to weekly communication, menudevelopment rollout, coordinating offsite or brand events, and working withpartners to meet revenue goals
• Work closely with allmanagers in the hotel to execute an exceptional culinary and guest experiencethroughout their visit
• Work with Events / Salesteams to sell and execute private events as needed

Naturally this is not intended as an exhaustivelist of duties. Other duties as may be reasonably required will form part ofthis job description

WHAT’SIN YOUR DNA

• Strong communicationskills; verbal and written
• Must possess a thoroughunderstanding of Microsoft Office, payroll systems, and POS systems
• Ability to makeevaluative judgments and give constructive criticism
• Have a working knowledgeof employment-related federal and state laws
• Strong organizational and time management skills in afast-paced environment
• Positive leader who setsa good example
• Ability to train andsupervise employees
• Patience and integrity

YOUR ROCKSTAR EXPERIENCE

• Degree inhospitality preferred
• At least 3 years in aleadership role; 1-2 years in an AGM or GM role
• At least 2 years in ahands on hospitality role, bartender or server experience preferred

OUR EMPLOYEE BENEFITS

• Birthdayholiday in addition to your yearly holiday allocation
• FertilityTreatment Support Leave - up to three days' paid leave in any one year for anemployee to undergo fertility treatment
• EmployeeBounty Program providing opportunities to earn a compensation for new hirereferrals with no cap on number of referrals made
• Companycontribution towards gym membership fees for all eligible employees lookgood, feel good, work good
• IdeasAward - Quarterly award to double gross basic salary for 1 month to employeewith most valuable suggestion / feedback
• 2 free nights’ accommodationacross any of our Generator x Freehand properties globally
• Reduced room rates for staff as well as friends and family members (weoperate in several locations across Europe & US so your next holiday issorted)
• International career opportunitiesso you can travel the world while working with us (win-win!)
• Social events, celebrationscalendar & various employee recognition schemes we never ever need an excuse to let our hair down!
• Onlinelearning tools to help you develop, learn and grow

LOCAL EMPLOYEE BENEFITS

• 9 holidays
• Medical + Dental + Vision (subsidisedcontributions)
• Life & Disability(employer paid)
• Paid sickleave (56 hours per calendar year)
• Paid vacation(80 hours per calendar year)
• Commuterbenefits
• Voluntaryproducts : Voluntary Life, Legal Shield / ID Shield, Pet Insurance, HospitalIndemnity, critical illness, Accident Insurance and FSA

SO YOU THINKTHIS MIGHT BE YOU?

That'scool. Send us your application in English. If you’ve got questions, get intouch!

Also,check out or our social media pages. Here you maywell find the answers to life, the universe and everything, including why thereare no penguins at the North Pole.

We look forward to hearing from you.

Employmentwill be based upon personal capabilities and qualifications withoutdiscrimination on the basis of race, color, religion, sex, gender identity,age, national origin, disability, sexual orientation, or any other protectedcharacteristic as established by law.

Join Us and help us achieve our Vision!