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PM Front Desk Supervisor - Hilton Santa Fe
PM Front Desk Supervisor - Hilton Santa FeRemington Hospitality • Santa Fe, NM, US
PM Front Desk Supervisor - Hilton Santa Fe

PM Front Desk Supervisor - Hilton Santa Fe

Remington Hospitality • Santa Fe, NM, US
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What You Will Be Doing

DUTIES : Lead the PM front desk team to ensure exceptional guest service and smooth daily operations. Responsible for supervising evening shift agents, providing on-the-spot service recovery, and addressing guest concerns professionally and promptly. Uphold and correct hotel service standards throughout the shift. Assist with check-ins, check-outs, reservations, and phone calls when needed. Serve as the go-to decision-maker in the absence of management.

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Front Desk Supervisor • Santa Fe, NM, US