[Temporary] Winter Shelter Coordinator

Job Description

Job Description

Description :

You are the first person guests, clients, and tenants see when they enter one of Shelter House's buildings. Coordinators maintain a safe and trauma-informed environment, and they connect people to the help they need, troubleshooting when folks need assistance with appointments, donation requests, and anything else that might come up.

Key Qualities :

• Commitment. You believe in Shelter House's mission to prevent and end homelessness in our community and are drawn not just to the work described in this posting, but to the fact that it is here.
• Curiosity. You have a habit of asking "why" or "how," which leads you to have excellent analytical skills and problem-solving ability.
• Organization. You know what needs to be done when, and you have methods in place to ensure you make that happen.
• Communication. When you write or speak, folks know exactly what you are saying, and the tone is appropriate to the audience.
• Detailed. Your record-keeping is accurate and complete.
• Consensus-building. You have excellent interpersonal skills and can both mediate misunderstanding and negotiate to resolve conflict.
• Flexibility. You can adapt to the needs of the organization, its employees, and its clients.
• Patience. You can work with a diverse array of individuals in crisis and seek to de-escalate situations.
• Awareness. You are alert, focused, and tuned into the work environment.
• Judgement. You model sound decision-making and respond in rapidly changing situations. You take action and involve coworkers and management when necessary, and first responders when warranted.
• Humility. You understand that no necessary task is beneath any of us when it will advance the mission.
• Cooperation. You work well with members of your team and with folks in other departments.
• Growth-minded. You know and embrace that there is always more to learn and do.

Essential Duties and Responsibilities :

This position description is not intended to be a complete list of duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

Reports to : On-site Shift Supervisor

Requirements : Required Skills :

Education and Experience :

High School Diploma or GED. At least one (1) year experience in Human Services.

Physical Requirements :

Hours :

We are currently hiring full- and part-time coverage for :

Pay :

The expected pay rate for this position is $18.28 / hour. This role is eligible for a shift differential rate of $1.50 / hour over the base rate for shifts occurring overnight. Overnight shifts occur between the hours of 11 : 00 PM and 7 : 00 AM.

The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act (ADA), Shelter House will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

This is temporary position.

Interviews with qualified candidates will be conducted on a rolling-basis until the position is filled. Shelter House is an Equal Opportunity Employer and a United Way Agency.