Product Manager Alternative Parts Mobility Customer Service

For more than 160 years, Siemens has been anintegral provider of infrastructure, electrification, and transportationsolutions in the United States.

Rail systems must do one thing above all : run.With modern maintenance solutions from diagnostics to data-based actionrecommendations, from quick delivery of replacement parts to strategicallyplanned modernization we ensure your systems' highest reliability andavailability : 100% Railability .

We are constantly developing new,intelligent mobility solutions that increase the availability of infrastructurefor the society, optimize route usage and create a new quality of travel.

Good service means we are there for ourpartners and customers when they need us and beyond. That is because wedefine ourselves by what we do.

Every day, every hour, every minute. We helpour customers move the world.

PositionOverview :

Siemens Mobility Customer Servicesis seeking a Product Manager Alternative Parts to lead its alternative partdevelopment business based in Sacramento, CA.

Customer Services is the service arm for Siemens Mobility rolling stockproducts (Light Rail Vehicles, and Main Transit Lines), covering customer needsthroughout North America.

As the product manager in thealternative parts program, you will work on new product development to expandand improve the current service vision for existing products and develop anongoing strategy of new product development and sales.

You will use your new product developmentskills to assist in creations of a portfolio of form-fit-function aftermarketpart equivalents for customers.

Thisrole may encompass replacement of obsolete hardware or developing newalternative parts with better performance than original equipment.

The position will support theplanning and execution of product line initiatives and overall categorystrategy. This includes development of new products, optimizing and increasingprofitability of existing products, and vendor management.

The position assistsin leading product development from conceptual stages through its entire lifecycle to optimize profit and meet marketing, sales, financial, and corporategrowth objectives.

You will have an opportunity to lead and grow your careerthrough innovation, entrepreneurship, and product sales growth within assignedproduct categories.

Whatyour day-to-day will look like :

• Support product strategies and proactively help lead productsthroughout the lifecycle to ensure success of products.
• Support product category strategy and Spares department P&L toachieve established revenue, margin, and profit goals.
• Work with Engineering, Operations and Strategic Sourcing toidentify and implement initiatives to maintain market competitiveness.
• Assist the technical publications department as necessary increating and verifying content for operations manuals, instructions sheets andservice bulletins.
• Work with suppliers to ensure acceptable product quality, conformance,and support to include communicating product quality issues and productimprovement requests through established formats and resolving warranty issues.
• Coordinate with suppliers to ensure current and accurate productmanuals and service / parts manuals are published and shipped in accordance withcompany guidelines.
• Monitor warranty and ensure that product issues are resolved.
• Develop and maintain a product management backlog for theAftermarket Parts business as process owner.
• Develop and present detailed business cases for new products to managementensuring alignment to strategy and ensuring that the team prioritizes productsbased on input from management.
• Develop and maintain timelines, communicate project status tostakeholders, and monitor progress to the end product launch.
• Champion and communicate the value proposition, technicaldifferentiation, and advantages of products in the portfolio.
• Identify product gaps and customer needs; help conductcustomer / market research to identify solutions.
• Determine product pricing based on market research, productioncosts and anticipated demand.

Tothrive in this role, you have :

• Bachelor’sdegree in business or technical discipline,
• Minimum 2 years of demonstrated success in product management and new product development,
• Proficiencywith Microsoft Office,
• Abilityto make decisions in a challenging environment,
• Entrepreneurialapproach and the ability to drive ideas into a product and overcome challengesand hurdles in developing a new business category,
• Abilityto travel 25% of the time,
• Settingyou apart from others would be a Master’s degree in a business field of studywith experience in heavy industry or computer hardware.

Experience with Jira and SAP would be a plus.

Why you'll love working for Siemens!

• Freedom and healthy work-life balance Health, Dental, Vision Insurance, HSA / FSA, Commuter Benefits starting Day 1!
• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
• We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
• Solve the world's most significant problems Be part of exciting and innovative projects.
• Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning.

We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list.

Employee perks and discounts in addition to our 401k match and generous Paid Time Off.

Applicants must be legally authorized foremployment in the United States without needing current or futureemployer-sponsored work authorization.

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Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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