Job Description
Job Description
Are you passionate about the wedding industry and dream of being a part of it? Do you love providing exceptional customer service and want to be part of the joy of weddings?
For over 45 years, Wedding Shoppe has been helping couples find their dream wedding attire. As industry leaders, we are deeply committed to our customers, with exceptional customer service being the heart and soul of the company.
Join our close-knit team at the Wedding Shoppe, where every team member is vital in creating happiness for our couples!
Our Benefits :
Flexible Part-Time Scheduling : We prioritize work-life balance. This allows you to balance work with family, school, or other commitments and work up to 30 hours per week.
Competitive Pay : Starting wage of $14 per hour
Paid time off, even for part-time positions!
Supportive and friendly team members and management.
Employee Discounts : Enjoy fantastic discounts on our beautiful range of wedding products.
Individual retirement account (IRA) with company match.
What Your Day Will Look Like :
As a Front Desk Receptionist at the Wedding Shoppe, you'll play a key role in providing top-notch customer service both in person and through various communication channels such as phone, email, and live chat.
Your responsibilities will include welcoming couples to our store, efficiently managing incoming calls, guiding customers through the sales process, completing orders and necessary paperwork accurately and in a timely manner, and maintaining regular communication with manufacturers.
Qualifications and Skills :
A passion for helping people and delivering exceptional customer service.
Previous experience in a fast-paced environment and / or 1 year of Customer Service experience.
Excellent written and verbal communication skills, including professional phone etiquette and proficiency in Microsoft Office.
Exceptional organizational and time management abilities, strong problem-solving skills and
Exceptional organizational and time management abilities, strong problem-solving skills and proficiency in multitasking while maintaining composure under pressure.
If this position aligns with your interests, we'd love to hear from you! Please submit your application with a personalized cover letter explaining why you're an ideal fit for this role, what excites you about joining our team, and why the Wedding Shoppe is the perfect place for you to develop your career in the wedding industry.
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