Architect

Job Overview :

Constituents of the City of Atlanta regularly engage the city government to report issues and request city services. The city utilizes a Customer Relationship Management (CRM) system to capture, track, and respond to the citizens'

issues and requests. City of Atlanta is implementing a new CRM solution from Microsoft Dynamics 365 and is seeking a Solutions Architect to support the application.

As a Microsoft Dynamics Solutions Architect, you will be responsible for designing, implementing, and maintaining Microsoft Dynamics solutions to meet the business needs of customers.

You will play a critical role in translating business requirements into technical solutions and ensuring the successful deployment of Dynamics 365 applications.

This role requires a deep understanding of Microsoft Dynamics 365, along with strong analytical, problem-solving, and communication skills.

Key Responsibilities :

• Solution Design and Architecture :
• Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications.
• Design end-to-end solutions using Microsoft Dynamics 365, ensuring alignment with business goals and technical standards.
• Develop architecture diagrams, data models, and integration plans.
• Implementation and Customization :
• Lead the configuration, tuning, and optimization of Dynamics 365 applications.
• Develop plugins, workflows, and scripts to extend Dynamics 365 functionality.
• Ensure seamless integration of Dynamics 365 with other enterprise systems.
• Project Management :
• Oversee project timelines, deliverables, and resources to ensure successful project completion.
• Work closely with project managers to provide regular updates on project status, risks, and issues.
• Conduct solution testing, user training, and post-implementation support.
• Technical Leadership :
• Provide technical guidance and mentorship to junior developers and team members.
• Stay updated on the latest Dynamics 365 features, tools, and best practices.
• Advocate for best practices in solution design, development, and deployment.
• Client Engagement :
• Act as the primary technical point of contact for clients, addressing their queries and concerns.
• Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions.
• Build and maintain strong relationships with clients, ensuring high levels of satisfaction.
Qualifications :
• Education :
• Education :
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Experience :
• Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions.
• Proven track record of successfully leading Dynamics 365 projects from inception to completion.
• Experience with Dynamics 365 modules such as Customer Service, Sales, Marketing, Finance, and Operations.
• Technical Skills :
• Proficiency in Dynamics 365 customization, configuration, and development.
• Strong knowledge of Microsoft Power Platform (PowerApps, Power BI, Power Automate).
• Experience with Azure services, .NET, C#, JavaScript, and SQL.
• Familiarity with data migration tools and techniques.
• Soft Skills :
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Effective time management and organizational skills.

Preferred Certifications :

• Microsoft Certified : Dynamics 365 Fundamentals
• Microsoft Certified : Power Platform Solution Architect Expert
• Microsoft Certified : Power Platform App Maker Associate
• Microsoft Certified : Dynamics 365 Customer Service Functional Consultant Associate

Budget Information

Critical Hire Code (Assigned by Approver)

Background Verification (Suppliers shall use Info Cubic (IC) for background verifications.)

Instructions

The completed Background Verification will be attached (via an automated feed) to the candidates user profile under the Attachments Section.

Please make sure to always include the applicable proposal ID, contract ID, or requisition ID in the reference field when ordering.

It is also very important to double check that the name on the order being requested matches the candidate's name in the Covendis system.

Otherwise, the completed report will not be successfully uploaded to the candidates profile.

Additional Background Verification Services (City of Atlanta)

To be completed upon candidate selection :

Global Monitor Check

State Criminal Record verification (past 7 years covering each State in which the candidate has resided)

Social Security Number Verification

Federal Criminal Records Verification (past 7 years)

Any additional requirements stated by the Agency on the requisition

Education Verification

Employment Verification

Drug Screening

Suppliers Only)

To order, click on the link to the right :

Order Additional Background Verification services

Instructions (If Applicable)

The completed Background Verification will be attached (via an automated feed) to the candidates user profile under the Attachments Section.

Please make sure to always include the applicable proposal ID, contract ID, or requisition ID in the reference field when ordering.

It is also very important to double check that the name on the order being requested matches the candidate's name in the Covendis system.

Otherwise, the completed report will not be successfully uploaded to the candidates profile.

Agency Certification(s)

Please read and understand the following statement carefully :

I understand that a person who enters into an agreement in restraint of trade or in restraint of free and open competition in any transaction with the state may, upon conviction thereof, be punished by imprisonment for not less than one nor more than five years pursuant to OCGA 16-10-22.

I further agree that when there is a prior agreement or understanding between a vendor and a state agency or state employee regarding the acceptance of any offer, such conduct is collusive, fraudulent and in restraint of trade and in restraint of free and open competition on the part of both the vendor and the state agency or state employee.

Do you agree with the above statement?

I Agree

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