Associate Director, Operations, Rare Disease

The AD, Operations, Rare Disease is responsible for understanding data needs across stakeholders in the Rare Disease Business Unit (RDBU) and working with cross-functional partners (e.

g., BOS, Brands and Field) to deliver dashboards and reports that improve performance monitoring and timely generation of business insights.

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Reporting to the Head of Operations, Strategy and Launch Leader for Rare Disease, the AD Operations will have significant interaction with key internal stakeholders, with a primary focus on the field force.

By providing day-to-day support to cross-functional partners, the incumbent will play a major role in our efforts to meet brand strategic objectives and will have a strong impact on sales planning, execution, and overall operation of the business unit.

Main Responsibilities & Job Expectations

• In partnership with the RDBU Leadership team, support execution of projects that will position the BU successfully in a rapidly evolving landscape.
• Identify stakeholder needs related to key performance indicators, sales data and Field activity data.
• Partner with Business Operations and Strategy (BOS) function to provide data-driven insights to inform / improve decision-making processes.
• Manage monthly performance reporting processes within RDBU, in collaboration with BOS partners.
• Manage internal, cross-functional quarterly business reviews with Medical and V&A colleagues with a focus on metrics & insights.
• Track and prioritize data requests across RDBU, communicate availability of reports / data sources internally to enable shared understanding of performance at the national and regional level.
• Collaborate with the Rare Disease Brand & Field teams to develop pipelines and workflows aimed at enhancing the effectiveness of data sharing.
• Lead the data working group within RDBU. Ensure reporting and data availability are understood by and meet the needs of teams.
• Collaborate with contracting and channel strategy teams to assess improvements in analyzing key brand growth trends.
• Assist in brand and tactical planning for all three RDBU brands as needed in collaboration with cross-functional teams.
• Assist in the preparation of POA meetings, cross-functional meetings, leadership off-sites, and Tea building events.
• Collaborate with the training team on the creation and execution of new resources and development programs.
• Work closely with Operations leads from Oncology and Neuro business units to identify opportunities for improvement and innovation within the Rare Disease Business Unit.
• Develop and maintain strong working relationships with all key stakeholders internal and external.

Knowledge, Abilities & Experience

• BA / BS is required; MBA is strongly preferred.
• A Minimum of 5+ years of pharma / biotech industry experience with a breadth of knowledge in Sales / Marketing and Finance.
• At least 3 years of Management or Strategy Consulting experience, within a Life Sciences or Pharma / Biotech practice.
• An analytical background with the ability to integrate multiple data sets, analyze large data sources, and create executive summaries for quick turnaround from complex sets of information.
• Ability to deliver impactful presentations, supported with data (Ideally experience with Specialty pharma data analytics).
• Successful launch experience is strongly preferred.
• Ability to work with multiple internal cross-functional teams and successfully manage multiple projects simultaneously in a fast-paced environment.
• Demonstrated consistent track record of success in project management and producing results as a team and / or individual contributor.
• Working within an environment of strict compliance to all appropriate regulatory guidelines to successfully design and execute tactics, programs, and tools that achieve business objectives.
• Willingness / ability to travel domestically, while working under a hybrid structure from our Cambridge, MA regional headquarters.

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