JOB DESCRIPTION Provides supervision of service operations on dining operations in the Dining Room to ensure customer enjoyment and satisfaction.
Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth.
Directs daily operations of food delivery and service operations of the Dining Room. Ensure employees have appropriate equipment, inventory, and resources to perform their jobs.
Includes overseeing all dining room operations, such as waited table service, food bars, and buffet lines.
Manages inventory, including food, equipment, and dining room supplies.
Ensures dining room experience is clean, neat, and fully stocked. Ensures dining room is an excellent experience for customers.
Ensure compliance with all sanitation guidelines and federal / state regulations. Ensure compliance with Senior Living / Healthcare requirements.
Train, coach and mentor employees with an active customer hospitality orientation.
Establish and maintain operating and safety standards. Implement process improvements.
Required Degree : High school diploma
Preferred Degree : Associates degree or Bachelor’s degree
Certificate(s) :
Food safety certification, renewed periodically
Experience :
- 2+ years of work experience in dining
- 1+ year of experience leadership is preferred
- Exposure to dining room operations is preferred
KNOWLEDGE, SKILLS AND ABILITY :
- Ability to motivate and energize teams.
- Ability to effectively navigate difficult conversations
- PHYSICAL REQUIREMENTS :
- Specific physical characteristics and abilities are required to perform the work. Such as, above average agility and dexterity, long periods of walking, standing, bending, stooping.
Ability to lift and / or carry moderately heavy items (up to 30 pounds). Mobility in and around the Dining Room and Kitchen is expected.
For full time employees, we offer a generous benefits package that includes :
- Medical, dental and vision insurance
- Employer paid group term life and disability
- Paid Time Off (PTO) & six paid holidays
- 403(b) with a 3% employer match
- Fitness center use at most facilities.
- Various voluntary benefits : Life, AD&DTuition assistance and scholarshipsEmployee assistance programLegal services, home / auto insurance, discount purchasing programPet Insurance
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