Host/Hostess

Circa-1948 speakeasy style restaurant & lounge offering elevated American fare, craft sips & traditional burlesque on weekends.

About Icon Entertainment GroupFounded by celebrated entrepreneur and real estate investor Bill Miller, Icon Entertainment & Hospitality is a real estate development and hospitality company that owns and operates some of the most popular establishments in Nashville including the Johnny Cash Museum, Sinatra Bar & Lounge, Patsy Cline Museum, Nudie's Honky Tonk, House of Cards, Johnny Cash's Bar & BBQ and Skull's Rainbow Room as well as the Southern Turf Lofts and Music City Threads merchandise line.

Since opening the Johnny Cash Museum in 2013 the first component of a presence in downtown Nashville that is now comprised of more than 100,000 square feet of commercial real estate Icon has welcomed millions of patrons from around the world to its dining and entertainment establishments.

USA Today, Forbes, Time, Rolling Stone, Condé Nast Traveler, National Geographic, Southern Living, Marie Claire, AAA and TripAdvisor are just a few of the outlets and organizations that have honored and awarded Icon’s establishments with distinction, solidifying their status as must-visit Music City attractions and dining experiences.

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave.

The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.

Job Duties

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat guests in either the bar or dining area depending on their preference
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special guest needs and requests
• Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
• Contribute to team effort by accomplishing related results as needed

Working at Skulls Rainbow Room

• Health insurance
• No strict dress code
30+ days ago