Manager of Physician Contract & Compensation (Medical Center)

Overview

At Houston Methodist, the Manager Physician Contracting and Compensation position is responsible for overseeing the collection, categorization and analysis of financial data as related to the potential hiring and renewals of physicians.

This position assists in the development, implementation and administration of compensation model standards for employed physicians and recruited physicians which includes reviewing practice valuations, conducting practice due diligence, overseeing the production of business financial analysis working with 3rd party for compensation compliance and reporting to support contract negotiations and final term sheet development.

The manager position responsibilities include managing the daily work activities of the work unit / department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives.

In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment.

This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation / regulatory / government regulations.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED

Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values :
• INTEGRITY : We are honest and ethical in all we say and do.
• COMPASSION : We embrace the whole person including emotional, ethical, physical, and spiritual needs.
• ACCOUNTABILITY : We hold ourselves accountable for all our actions.
• RESPECT : We treat every individual as a person of worth, dignity, and value.
• EXCELLENCE : We strive to be the best at what we do and a model for others to emulate.
• Practices the Caring and Serving Model
• Delivers personalized service using HM Service Standards
• Provides for exceptional patient / customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
• Intentionally collaborates with other healthcare professionals involved in patients / customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.
• Involves patients (customers) in shift / handoff reports by enabling their participation in their plan of care as applicable to the given job
• Displays cultural humility, diversity, equity and inclusion principles
• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department.

Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.

Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching / corrective counseling, and providing recognition / commendations to achieve desired outcomes.

Provides timely guidance and feedback to help others strengthen specific knowledge / skill areas needed to accomplish a task or solve a problem.

• Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and / or leads and facilitates department process improvements as needed.
• Meets or exceeds threshold goal for department and / or system metrics on employee engagement indicators.
• Manages relationship with third party companies for purposes of reviewing compensation packages for physicians.
• Serves as a liaison with Department / Regional Administrators in the process of reviewing and making recommendations on customized strategies for physician compensation.
• Oversees the practice valuation compensation analyst team. Trains new administrators on practice evaluation process.

SERVICE ESSENTIAL FUNCTIONS

• Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer / patient satisfaction.
• Drives department service standards and activities to impact department and / or system score for patient / customer-based satisfaction, through role modeling and fostering accountability.

Serves and actively participates on various entity committees as a voice for the department.

Oversees physician contract processes and ensures requirements are met including : proforma, term sheets, and any other financial statements.

Develops, implements, and maintains a robust process and procedure required to support timely renewal of provider employment agreements.

QUALITY / SAFETY ESSENTIAL FUNCTIONS

Ensures a safe and effective working environment; monitors and / or revises the department safety plan and / or any specific accreditation / regulatory required safety guidelines, including infection control principles.

Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable.

• Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management / analysis functions.
• Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and / or adverse events immediately per department protocol and identifying solutions via collaboration.

Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety.

Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.

e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).

Conducts periodic reviews of the physician valuation process for purposes of recommending and making improvements to that process.

Ensures provider compensation models and practices are effective, well understood, market competitive, compliant with applicable state and federal laws and regulations, and aligned with Houston Methodist's physician compensation philosophy and with strategic objectives.

Manages the proforma creation and approval process, which includes collaborating with administrator and executive leadership to facilitate timely and accurate valuations of physician practices and approvals.

Interacts with prospective physicians to gather data in order to provide an accurate proforma.

FINANCE ESSENTIAL FUNCTIONS

Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages / audits department expenses within approved budget parameters, ensuring that the department meets the budgeted / flex revenue and / or expense targets on a monthly and annual basis.

Develops staffing plans and schedules to meet department / patient needs that reflect understanding of the importance of cost-effectiveness.

• Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply / resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
• Oversees and builds financial models and performs financial and valuation analysis. Reviews financial statements including tax returns and profit and loss statements and building expense profiles for the practice.

Compares practice operations to existing internal and external benchmarks and make recommendations for cost control opportunities.

Reviews compensation for employed physicians and compares against productivity, compensation, and collection benchmarks.

GROWTH / INNOVATION ESSENTIAL FUNCTIONS

• Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and / or other department / system directed / shared governance activities.
• Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment;

adjusts effectively to work within new work structures, processes, requirements or cultures.

Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change.

Participates in the development and implementation of new procedures and the review and revision of existing procedures.

• Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals.
• Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management.

Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

• Bachelor's degree in Business, Finance, Health Care Administration, or related field
• MBA or Master's degree in Health Care Administration preferred

WORK EXPERIENCE

Five years of physician and / or healthcare compensation experience, of which one year must have been in a people management role in healthcare;

for internal employees four years of experience in relevant field with HM performance that demonstrates leadership responsibility

License / Certification

LICENSES AND CERTIFICATIONS - REQUIRED

N / A

KSA / Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles;

engages the recipient(s) and helps them understand and retain the message

• Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved
• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral / written communication skills
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions;

using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences

• Ability to work effectively in a fast-paced environment
• Demonstrates flexibility and adaptability in the workplace
• Ability to analyze data and financial reports to improve the operational and financial effectiveness of the organization
• Professional handling of exposure to confidential / sensitive information
• Proficient in spreadsheet, word-processing and presentation software
• Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes.
• Capable of leading teams / facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
• Ability to perform mathematical calculations, often with a moderate to high level of complexity, during the course of performing basic job duties
• Maintains a positive and supportive attitude and demeanor
• Proficiency in spreadsheet, work processing, and presentation software

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*

• Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL

Travel specifications may vary by department

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Company Profile

Houston Methodist Specialty Physician Group - As one of the nation's leading hospitals and academic medical centers Houston Methodist has brought together some of the nation's leading experts in multiple specialties to serve our patients.

As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow.

This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care.

Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.