Spa Director

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

All potential applicants are encouraged to scroll through and read the complete job description before applying.

About the location :

Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite and it’s easy to see why.

Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.

Director of Spa

Full-Time

Beverly Wilshire, A Four Seasons Hotel

The Beverly Wilshire a Four Seasons Hotel is looking for a Spa Director who shares a passion for excellence and who infuses enthusiasm into everything they do.

This position has the opportunity to shape guest experience by providing exceptional knowledge and service in support of our world-renowned hotels.

The Spa Director reports to the Hotel Manager. Work authorization for the location is required.

Join Our Team

Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe.

Experience CUT, Wolfgang Puck's, and become part of a iconic hotel of the Four Seasons Portfolio.

Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Responsibilities

• The Spa Director is in charge of a team that consists of lead therapists, therapists, attendants, and coordinators.
• This leader establishes treatment protocols for cutting-edge spa treatments and massage therapies, conducts professional training, creates budgets, manages the Spa menu, and leads by example.
• Creative problem-solving skills are a must.
• Administrative duties consist of payroll, team schedules, and inventory among others.
• The Spa Director duties include overseeing the Fitness, Pool, Spa & Retail operations of the Hotel.
• 5 Years of luxury hotel experience is preferred. Reading, writing, and oral proficiency in the English language is required.
• Manage and oversee The Spa, Fitness, and Pool Departments and all they entail.
• Work with and supervise professional personnel such as Ayurvedic doctors, Herbalists, Medical Practitioners, etc.
• Maintain operating criteria / spa concepts and be responsible for the coordination and scheduling of all Spa & fitness related services in relation to consistency with policies, philosophy, and objectives for the Spa.
• Convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale.
• Develop and enhance programs and policies to ensure employers of choice and retention of high performers and high potential Managers.
• Oversee the cleanliness of the Spa, pool, and fitness as well as coordinating special requirements with Housekeeping, Laundry, and Engineering.
• Understand and implement emergency response procedures and respond properly in any hotel / spa, pool & fitness emergency to assure staff and guest safety.
• Predict trends and implement for the good of the business.
• The ability to liaise with the Public Relations Department in order to promote the Spa, pool & fitness and all relevant treatments / philosophies.
• Strategically and proactively develop programs, marketing initiatives, and promotions to increase revenue-generating opportunities, enhance the guest experience, and increase the repeat guest base.
• Create Wellness and Fitness experiences that align with guest interests and ability levels.
• Establish beneficial partnerships with all product, equipment, and supply vendors that include competitive pricing, technical support, training programs, and coop promotions.
• Schedule staff and complete payroll records and reports in accordance with budgeted guidelines.
• Responsible for the administration of goods, requisitions, inventories, storage, and cost-effective usage of all department-related materials and assets, according to standards to ensure smooth operation.
• Issue recommendations regarding the annual operating budget, capital investment budget, operating planning, and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data.
• Promote growth through increasing revenue and daily operational efficiency while maintaining healthy spa morale.

What to Expect : You Will

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have access to a robust benefit plan.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Base Salary : $130,000.00 - $140,000.00 USD

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website - http : / / www.eeoc.gov / employers / upload / poster screen reader optimized.pdf

Learn more about what it is like to work at Four Seasons visit us :

http : / / jobs.fourseasons.com

http : / / www.linkedin.com / company / four-seasons-hotels-and-resorts

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