End User Support Analyst - (Remote)
URGENT NEED!
This role has the potentialto convert to FTE for the right candidate.
Job Responsibilities :
- Completing Physician / Facility Adds and Updates - Entering / Updating data from ticketing system request into HomeCare HomeBase application
- Making updates in HomeCare HomeBase to patient data based on requests through ticketing system
- Processing Mobile Device orders received in ticketing system - emailing mobile vendor information, using standard templates, from ticket to complete setups.
- Reaching out to agency workers via email, webex or phone to clarify or confirm information from ticket request.
- Other projects as assigned that would be related to data entry or basic administrative tasks.
- Strong customer service skills are required
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