Director of Customer Success
VirtualVocationsJackson Heights, New York, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Director of Customer Success.
Key Responsibilities
Build, scale, and lead the Customer Success organization, ensuring alignment with customer objectives
Design and execute data-driven strategies to enhance product adoption and maximize customer value
Define and manage KPIs for Customer Success, overseeing systems and processes for operational excellence
Required Qualifications
At least 5+ years of experience in a customer success leadership or management role
Strong experience in the healthcare or health-tech industry
Demonstrated experience in a fast-paced, early-stage startup environment
Exceptional leadership and analytical skills
Proven ability to influence stakeholders and drive results
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Director Of Customer • Jackson Heights, New York, United States
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