Youth Housing Case Manager

Description :

At Cocoon House we partner with young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention.

As a key member of the Youth Housing team, the Youth Case Manager in Everett works to ensure that youth in the Transitional Living Program are setting and maintaining progress toward goals in various domains including basic needs, life skills, education, employment, health, mental health, and substance use.

You will be responsible for developing individualized plans to meet the needs of each youth, as well as providing guidance, advocacy, and professional support.

The Youth Case Manager should have a good understanding of the unique challenges facing youth in our community and be able to build strong relationships with them to ensure their success while maintaining healthy boundaries.

If you have a passion for helping young people reach their goals, then the Youth Case Manager role could be the perfect opportunity for you!

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or identify as BIPOC and / or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Case Manager Duties & Responsibilities

Full-Time On-site

Wage : $23-25 / hr DOE +$1.50 / hr pay differential for multi-lingual skills with additional paperwork

• Develop and manage individualized case plans for youth residents in the Transitional Living Program through ongoing meetings and check ins
• Facilitate and coordinate communication between clients, family members, providers, and other agencies
• Make appropriate referrals for medical, dental, health, and substance use needs
• De-escalate and provide crisis intervention with clients
• Assist clients in accessing services and resources
• Maintain accurate and up-to-date client records
• Follow mandated reporter requirements through documentation of incidents and calling CPS appropriately
• Ensure that clients are following guidelines of the program
• Collaborate with fellow staff and partners regarding youth needs and case plan follow through
• Attend community meetings and direct wrap around meeting with staff and youth
• Transport youth to appointments as needed
• Participate in on-call rotation

Benefits :

• Medical, Dental, and Vision health options with employer contribution
• 403(b) retirement plan with agency match
• 21 days PTO accrual in first year
• 10 agency-recognized holidays
• Paid training & testing : CPR / first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements : General :

General :

• Bachelor's degree (licensing requirement)
• 6 months working with youth or similar populations
• Must be 21 years of age or older.
• Clear a background check with DCYF.
• Possess a valid Washington State driver's license, insurance and reliable transportation.

Physical :

• Ability to effectively communicate with all internal and external clients
• Be able to hear voices and alarms.
• Ability to read and comprehend a variety of materials
• Ability to operate phone, computer, and record information for files and logs
• Must be able to lift up to 50 pounds
• Ability to travel for various distances through urban or rural environments in various weather conditions
• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.
• Go up and down stairs

Compensation details : 23-25 Hourly Wage

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