job description
What This Position is All About
The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.
Who You Are :
- A towering strength at winning over an audience with their perspective
- You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
- Generates a variety of approaches to problem solving including new and novel ideas
You Also Have :
- Minimum 3 years fitting and tailoring experience in high-end merchandise
- Ability to fit and perform alterations on a wide range of garments
- Possession of strong technical background in specialty skills such as : leather,knits,double face,beading,fine tailoring,buttonholes etc is desired and a benefit.
- Ability to use all standard sewing, pressing & spotting equipment
- Ability to use specialty machines : Double-blind, Buttonhole, Cover-stitch, Leather
- Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
- High school graduate or equivalent preferred.
As The Alterations Staff Associate, You Will :
- Model all Saks Fifth Avenue Customer Service Principles.
- Focus on achieving and exceeding individual performance and productivity goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
- Follow all Saks Fifth Avenue policies and procedures.
- Follow all alteration workroom policies and Tailor procedures.
- Ability to utilize expertise to make alterations decisions during customer fittings.
- Focus on all efforts on providing an exceptional customer experience.
- Maintain a clean and safe work environment.
- Support company / store and department initiatives.
- Ad hoc responsibilities as needed
Your Life and Career at SFA :
- Be a part of a team of disruptors focused on stores and redefining the luxury experience.
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
- A culture that promotes a healthy, fulfilling work / life balance
- Benefits package for all eligible full-time Associates (including medical, vision and dental)
- An amazing Associate discount
Salary and Other Compensation :
The starting hourly rate for this position is between $24.42-30.52 per hour . Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).