Services Technician

Requisition Number : 99027

Services Technician

Location : This role is fully onsite in our Hanover Park, Illinois center.

Salary : $20 per hour

Insight at a Glance

• 14,000+ engaged teammate s globally
• Geo-specific award

20 on Fortune’s World's Best Workplaces ™ list

• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results.

As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

As a Services Technician , you will perform configuration, modification, repair, testing and / or servicing on IT devices, including, but not limited to : hardware and peripherals and software configuration.

Along the way, you will get to :

• Configure hardware including desktops, laptops, mobile devices, servers.
• Deploy images and customize software based on provided work instructions.
• Identify and troubleshoot system hardware problems.
• Perform Quality Control inspections.
• Provide Labs Management with reports that include daily and / or weekly productivity.
• Time management skills to ensure the efficient utilization of Insight resources including parts, tools, inventory, own time, etc.
• Be AmbITious : This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

Bachelor's degree (BA / BS) from four-year College or university or 2 years related experience and / or training; or equivalent combination of education and experience.

PC’s, messaging and server software applications experience required. LAN / WAN, and ability to automate tasks using basic scripting techniques a plus.

• Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
• Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.
• Should also be familiar with vendor web sites in order to find hardware updates, driver updates, and engineering changes) as well as on multiple Tier One products (IBM, Compaq, HP, Toshiba).
• A+ certification and at least one vendor hardware certification required. Minimum of one (1) year bench and / or on-site service technical experience.

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

Some of our benefits include :

• Freedom to work from another location even an international destination for up to 30 consecutive calendar days per year.
• Geo-specific benefit e.g. Access to 11 thriving and diverse Teammate Resource Groups
• Geo-specific benefit
• Geo-specific benefit

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location : Level 16, Tower B, Building No 14, Dlf Cyber City In It / Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India