Requisition ID : 838523
Position : Full-Time
Total Rewards :
EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.
In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands.
Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.
EssilorLuxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.
GENERAL FUNCTION
The Training Specialist is responsible for providing our customers with tools, insights, and training in order to increase product sales as well as improve capture rate and ASP.
Collaborating with Account Directors and utilizing internal resources, this person will drive sales execution throughout the National Accounts division.
MAJOR DUTIES AND RESPONSIBILITIES
- The Training Specialist will execute the training strategy and plans for assigned initiatives and lead the creation of the associated tracking reports.
- Partner with Sr. Manager and Account Director, who will decide on the customer need / opportunity, to build a relationship with the customer and strengthen the existing partnership.
- Actively partner internally with Marketing and Shared Services teams to drive coordination of initiatives and training strategy / content.
- Utilize material from Customer Development Training team
- Focus on developing strong working relationships with customers to ensure ability to maximize and deliver on opportunities.
- Document in a timely and detailed manner all customer interactions, commitments and meaningful communication via company approved CRM system.
- Participate in the annual budgetary and planning process to inform the account directors on expected customer needs
- Complete all requested and required administrative tasks such as Travel and Entertainment expenses, monthly reports, Account Plans and other requests on time and complete.
BASIC QUALIFICATIONS
- Bachelor’s degree in business, marketing, sales or other related subject matter
- 3+ years of previous experience
- Demonstrated sales results
- Strong interpersonal communication skills i.e. flexibility, adaptability and ability to provide personal contributions while also contributing to overall team
- Demonstrated computer skills and presentation skills
- Customer service orientation required.
- Must be able to travel approximately 50%
PREFERRED QUALIFICATIONS
- Customer service experience and / or client relations stngly preferred.
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