FT CUSTOMER SERVICE ADMINISTRATOR - WORK FROM HOME

TekWissen Group
Holyoke, MA, United States
Remote
Full-time
  • Call Center / Remote - Anywhere in U.S. / Competitive pay / Entry level - As a Customer Service Administrator you'll : Respond to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures;
  • Take inbound calls, LiveChat, and / or emails from examinees and others regarding teacher certification programs, website issues, complaints, etc;
  • Promptly and accurately address customer inquiries using various systems and resources (computer systems, published materials, and websites);

Escalate more technical product-related issues; Track and document inbound support requests...Hiring Fast >

2 days ago
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