Contact Center Specialist

VirtualVocations
Racine, Wisconsin, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

A company is looking for a Contact Center Specialist.Key Responsibilities : Designing, implementing, upgrading, and supporting Cisco Unified Contact CenterCreating CVP custom elementsDemonstrating strong knowledge in Cisco architectureRequired Qualifications : Minimum 12+ years of experience in Cisco Unified Contact Center design and supportExperience in designing / Creating CVP custom elementsStrong communication and interpersonal skillsAbility to work effectively with internal clients from various business organizationsBackground in IT Services and IT Consulting

3 days ago
Related jobs
CVS Health
Wisconsin, Work At Home, US
Remote

Years demonstrated proficiencies in some of the following HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms). Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what w...

Marine Credit Union
Racine, Wisconsin
Remote

Bilingual (Spanish/English) Contact Center Specialist. ...

Promoted
Russell Tobin
Hales Corners, Wisconsin

Customer Service Rep, 03 Months Contract. As a Customer Care Representative, you will respond to customer inquiries through multiple channels including telephone, e-mail, web chat and digital channels (including online, mobile & IVR) in a cross functional Contact Centre. Provide quality service as a...

Promoted
Adecco Permanent Recruitment
Pleasant Prairie, Wisconsin

Customer service experience required. Uses knowledge of a specific issues, service needs, or other areas of expertise to answer inquiries to forward to the appropriate staff. Service-oriented and able to resolve driver issues. ...

Promoted
Pleasant Prairie Logistics
Pleasant Prairie, Wisconsin

The Customer Service Specialist will interact with the company’s drivers addressing inquiries/issues. Interacts with customers via telephone or email to provide support and information on truck deliveries. Able to resolve customer issues in a professional manner. ...

Promoted
Domino's Franchise
Oak Creek, Wisconsin

We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Abili...

HD Supply
Racine, Wisconsin

Utilizes in-depth product knowledge to answer more specialized product calls. May be responsible for outbound calls to vendors. Work typically involves regular review of output by a senior coworker or supervisor. Utilizes in-depth product knowledge to answer more specialized product calls. ...

Michelle Christensen - State Farm Agent
Racine, Wisconsin

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...

Great Clips
Kenosha, Wisconsin

What are salon owners looking for in a great Receptionist?. ...

Aston Carter
Kenosha, Wisconsin

As a Purchasing Assistant, you will serve as the first point of contact for customer support, handling inquiries, orders, and complaints efficiently. You will be instrumental in maintaining excellent customer relationships by understanding their business needs and addressing issues proactively. This...