Manager, Product Management- Business Cards & Payments

Recruiting : VA - McLean, United States of America, McLean, VirginiaManager, Product Management- Business Cards & Payments

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices?

Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

We are looking for a Product Manager to join our team in Capital One Business Cards and Payment. This role is a Product Manager responsible for reimagining the digital account servicing experience for small business customers.

This team is working in a zero to one business environment, paving the way for an improved customer experience and integration of new features that go Beyond the Card.

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas :

Human Centered

You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

Business Focused

Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

Technology Driven

You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology

You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

Transformational Leadership

By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

As the Manager, Product Management - Business Cards & Payments, you will :

Drive the agenda of 1 Agile team, maintaining a robust backlog and partnering with technology to deliver intent

Work in a zero to one environment, defining the future vision for an improved digital account servicing experience for small business customers

Prioritize and lead discovery in an exciting problem space, leveraging customer insights and onsite performance metrics to deliver impactful solutions

Navigate a complex stakeholder environment to determine path forward and gain alignment on the approach

Showcase exceptional cross-team collaboration, working across different functions, organizations, and reporting boundaries to get the job done

We want you if you are :

Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer.

Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing.

You always can rally associates to work with you

Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals.

You’re well organized, able to multitask and able to prioritize your work

Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications :

Bachelor’s degree or military experience

At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications :

Bachelor’s degree in computer science or engineering

MBA or Master’s degree

2+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) :

$163,300 - $186,400 for Manager, Product Management