This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$21.00 / hr - $22.00 / hr
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team . At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor.
You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
Job Overview
Position Schedule : Part-Time
Branch Address : 2160 East Remus Road, Mount Pleasant, MI
This job posting is anticipated to remain open for 30 days, from 30-Sep-2025.
If you find yourself looking for a fulfilling career , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals.
Role Summary
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience.
We'll give you the support you need. Our team will be there every step of the way, providing :
- Comprehensive 6-month training including an experienced peer to help mentor you
- A wide support network that extends from your branch office to your region to the home office
- You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself...
Delivering exceptional personalized service to ensure clients feel understood and informedTaking an active role in the annual business planning process to assist in developing strategies for the upcoming yearActively listen for situations in the clients' lives that may indicate a need for additional servicesDriving marketing activities such as planning and executing eventsYou can also expect...
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributionsAn inclusive environment where everyone's different viewpoints are valued and help to achieve resultsWe recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-beingPart-time associates who work an average of at least 30 hours a week over a 12-month measurement period are eligible for :Medical and prescription drug coverageHealth Savings Account and Flexible Spending AccountVoluntary Benefits (such as accident, hospital indemnity, and critical illness)Well-being programs (such as the Employee Assistance Program)Retirement Plan (if compensated for 1,000 hours of service during the plan year)You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communitiesEdward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performanceThe hiring minimum and maximum range shown below is a subset of the total pay rangeHiring Minimum : $21.38
Hiring Maximum : $22.71
Skills / Requirements
What skills would make you a successful BOA?
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam CollaborationRole Requirements
Client Service : Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experienceAccount Management : Aptitude to learn and understand the financial services industryAdministrative & Operational Support : Strong ability to work independently at the direction of the financial advisorTechnology : Strong computer literacy with willingness to learn new technology and programsAbout Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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